Complaint Review: PC Doctor OnCall - Internet
- PC Doctor OnCall administration@pcdoctoroncall.net Internet U.S.A.
- Phone: 813-6614530
- Web:
- Category: Computer Service & Repair
PC Doctor OnCall is a ripoff; they took the money but gave no service. Worldwide, Internet
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I was inticed to purchase a one week subscription of computer repair from PC Doctor as their trial analysis told me I had 181 problems with my computer.
I paid the money via atm card and downloaded their program. After using it , the program stated it fixed all the problems. I then tried to sign on to Ancestry.com, a paid subscription but I was told I had my cookies turned off. This was through the Aol browser. I checked and it was not turned off.
I decided to try the Netscape browser which allowed me to sign on but would not allow me to view certain documents because "I needed Mr. Sid" ( a viewer). Well, I had this viewer but I tried to download it again. It downloaded but I kept getting a message telling me I needed the program.
I sent PC Doctor a email and got this message
back: Please include the following information when contacting PC Doctor OnCall:
Full Name
E-Mail Address
Phone Number
Order Reference Number
**IF YOU LEAVE OUT ANY OF THE ABOVE INFORMATION THERE WILL BE A DELAY PROCESSING YOUR REQUEST**
Technical Support:
E-Mail - technical@pcdoctoroncall.net
Phone - 1.813.661.4530
Billing Inquiries:
E-Mail - accounts@pcdoctoroncall.net
General Inquiries:
E-Mail - administration@pcdoctoroncall.net
I wrote to every email address above and have yet to get a response. I also called the number where a answering service told me that someone would get back to me.
It's been a couple of weeks now and my computer is still worse off than before.
Jack
Ridge Spring, South Carolina
This report was posted on Ripoff Report on 08/10/2002 06:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pc-doctor-oncall/internet/pc-doctor-oncall-is-a-ripoff-they-took-the-money-but-gave-no-service-worldwide-interne-26616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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