Computershare ripoff won't credit my account, poor customer service Providence Rhode Island

Computershare is the transfer agent (administrator of DRIPS) of many corporations. I had setup automatic monthly investments in 2005 but tried to terminate it in Jan 06. I thought it'd been terminated (via their website) so did not have money in my checking account. $100 was STILL withdrawn and I was hit with an NSF fee of $30.

I finally succeeded in ending the auto investments on 2/17. Unfortuantely, another $100 was already withdrawn on 2/15. I thought Computershare would simply credit my checking account, or use the money to purchase stock (as other transfer agents have done when this situations has occurred). Neither option occurred. Instead the money just disappeared from the "Pending transaction" area of the website.

I've tried for the past month (many emails, phone calls, and faxes) to get my money back. ALl I get are canned responses saying we'll look into this and let you know. Even the supervisor I spoke with has not done anything. I am tired of this and want my money back.

Bo
McMinnville, Tennessee
U.S.A.