• Report: #999897
Complaint Review:


  • Submitted: Sat, January 19, 2013
  • Updated: Sat, January 19, 2013

  • Reported By: Dragonfly — York Other United Kingdom
Internet United States of America

Conceptlens.co.uk extremely UNRELIABLE customer service , Internet

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I ordered two pairs of contact lenses from www.conceptlens.co.uk on 31/12/2012 and the website states that the delivery is fast. The fact is, it is not. On top of that, they do not reply to my mail at all. I wonder what kind of customer service is that? Firstly, do not state or claim anything that is not within your potential to do so. Secondly, I have learnt that there were many complains about your services after I bought my contact lenses. My question to you is, why nobody has done anything to improve it? Lastly, my question to you, when can I get my orders? Just that one simple question. It is not hard to answer. 

This report was posted on Ripoff Report on 01/19/2013 05:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/conceptlenscouk/internet/conceptlenscouk-extremely-unreliable-customer-service-internet-999897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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