Complaint Review: Connect My Dna - Internet Internet
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- Author Not Confirmed
- Connect My Dna none Internet United States of America
- Phone: none
- Web: www.connectmydna.com
- Category: Personal Services
Connect My Dna , connectmydna.com/members False Advertising, No customer service or phone number. You are at THEIR mercy! Internet, Internet
*UPDATE Employee: ConnectMyDNA
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I was elated to get this chance to see where my markers lie, for not only myself but my children, most importantly.
The info they sent along with the swabs, etc. said "Results can be obtained in one week". HA!
I mailed it 5/15....today is 5/30. Now I taught for 35 years and the Math just doesn't jive.
After NUMEROUS attempts to e mail them, I still have NO information available to me.
In their OWN flyer, it states "Log in and get your results within a week of mailing". Those are THEIR words!!! If this isn't false advertising I don't know what is. It has been an emotional roller coaster waiting for their response.
My daughter should get her money back! I'd be better off going to a woman with a crystal ball.
If YOU are a victim of this, FYI... I am contacting the Attorney General. They need to go DOWN !!!
This report was posted on Ripoff Report on 05/30/2012 05:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/connect-my-dna/internet/connect-my-dna-connectmydnacommembers-false-advertising-no-customer-service-or-phone-890780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
ConnectMyDNA
AUTHOR: ConnectMyDNA - (United States of America)
SUBMITTED: Wednesday, July 25, 2012
Thank You for your post about not being able to see or view your results.
Unfortunately we do not know who you are through this site as all posts are anonymous, we cannot look into your specific case.
However, we encourage you to please write us at info@connectmydna.com and provide us with the barcode you received when the kit arrived in the mail. Alternatively you can also provide us with the coupon code as well and we can assist you from that point on.
We hope that this has already been resolved for you and apologize for the inconvenience in the delay.
Thank You
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