• Report: #1052140
Complaint Review:

Consmers First

  • Submitted: Sun, May 19, 2013
  • Updated: Sun, May 19, 2013

  • Reported By: Missy — Minneapolis Minnesota
Consmers First
Malvern, Pennsylvania USA

Consmers First Scammed me on a chat line!!! Malvern Pennsylvania

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  I called CenturyLink for tecnical help for my computer.  I was put on a chat line the person I chatted with told me I could save alot of money if I bundled my TV, phone and internet services.  He was extremely persistant that I take this bundle.  CenturyLink does bundle these services, he did not identify himself.  He wanted my banking info So I gave him my bank info thinking that I'm dealing with CenturyLink.  The next day I checked my online bank acct. and $297.00 had been withdrawn from my account which put me in overdraft status.  I immediatly called the number on the check and cancelled this order.  I was told I would receive my refund by check in 10 days.

    I call after 10 business days and the same person told me it would take 2 weeks.  after 14 business days I called again and the same person told me they had tried to call me to get my address to send my refund check.

  I again called and a woman answered and wanted my address to send the refund check, I told her I had already given my address, she told me she didn't find any response from me.  I gave her my address and asked her to repeat it back to me, she did and told me the check would be mailed out early the following week.

   No check!!!  I then went to my bank a filed a fraud claim against this company, the bank is investigating my claim at this time but it will take 28 business days the date on my banks letter was dated 5/7/13.

  This is a fraulent company and I believe they have scammed many, many people.

Thank you, 

This report was posted on Ripoff Report on 05/19/2013 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/consmers-first/malvern-pennsylvania/consmers-first-scammed-me-on-a-chat-line-malvern-pennsylvania-1052140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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