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Report: #1052140

Complaint Review: Consmers First - Malvern Pennsylvania

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  • Reported By: Missy — Minneapolis Minnesota
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  • Consmers First Malvern, Pennsylvania USA

Consmers First Scammed me on a chat line!!! Malvern Pennsylvania

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 3/25/13

  I called CenturyLink for tecnical help for my computer.  I was put on a chat line the person I chatted with told me I could save alot of money if I bundled my TV, phone and internet services.  He was extremely persistant that I take this bundle.  CenturyLink does bundle these services, he did not identify himself.  He wanted my banking info So I gave him my bank info thinking that I'm dealing with CenturyLink.  The next day I checked my online bank acct. and $297.00 had been withdrawn from my account which put me in overdraft status.  I immediatly called the number on the check and cancelled this order.  I was told I would receive my refund by check in 10 days.

    I call after 10 business days and the same person told me it would take 2 weeks.  after 14 business days I called again and the same person told me they had tried to call me to get my address to send my refund check.

  I again called and a woman answered and wanted my address to send the refund check, I told her I had already given my address, she told me she didn't find any response from me.  I gave her my address and asked her to repeat it back to me, she did and told me the check would be mailed out early the following week.

   No check!!!  I then went to my bank a filed a fraud claim against this company, the bank is investigating my claim at this time but it will take 28 business days the date on my banks letter was dated 5/7/13.

  This is a fraulent company and I believe they have scammed many, many people.

Thank you, 

This report was posted on Ripoff Report on 05/19/2013 02:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/consmers-first/malvern-pennsylvania/consmers-first-scammed-me-on-a-chat-line-malvern-pennsylvania-1052140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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