Consumer Advance Credit Customized Customer Service ,agent unauthorized withdrawal and evasive "customer service" Internet

Like the other people who have filed complaints about this company, my account was also debited 69.95 without my authorization, a couple days after I was online trying to get a payday loan. I also got the runaround when I called the number associated with the withdrawal - the woman who answered the phone claimed that she worked for a customer service company that handles Consumer Advance Credits phone calls. I got the sense (long story) that all she does all day is deal with complaints about the 69.95 charge. The only option I had, she said, was to wait until I received this "package" of coupons in the mail and then return it for a refund. I'm going to do that, but I'm also taking the following steps and I recommend anyone caught up in this theft/fraud do the same -