Consumer Loyalty Group debited my bank account 9/6/07 unauthorized; they somehow obtained my personal information. I was told I might get a partial refund (50%). Goleta California

I checked my checking account 9/6/07 and noticed a $49.95 debit to the account from Online Services. I called the 800 number and finally talked to someone after being put on hold several times. The gentleman alleged that I had subscribed to that service----on a MONTHLY basis! He repeated my name, an email address and even had the last 4 digits on my debit card. I have no clue how that info was obtained; however, I AM certain it did not come from me! I strongly stated that I had not authorized any debit to my bank account and was not interested in what they were "selling." I pressed for the debited amount to be placed back in my account. The person said he would "cancel" the so-called subscription and see what he could do to perhaps get me a partial refund of about 50%. I want all my money back...why should I allow them to "steal" any amount for something I had absolutely nothing to do with in the first place? Per my request, the person gave my the company name and address.

Grad64
Roanoke Rapids, North Carolina
U.S.A.