• Report: #379168
Complaint Review:

Consumer Warranty Direct - Dealer Preferred Warranty - Consumer Direct Warranty Service

  • Submitted: Tue, October 07, 2008
  • Updated: Tue, October 07, 2008

  • Reported By:los angeles California
Consumer Warranty Direct - Dealer Preferred Warranty - Consumer Direct Warranty Service
consumerdirectwarranty.com Nationwide U.S.A.

Consumer Warranty Direct - Dealer Preferred Warranty - Consumer Direct Warranty Service, Beware of Extended Vehicle Warranty or Used Car Warranty Unsolicited Phone Call Nationwide

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

i got an unsolicited call from Dealer Preferred Warranty, telling me that i could get an extended auto warranty on my Passat that already had 85K miles on it. I felt a bit nervous giving them my contact info and auto details, but fell for the bait to hear the offer.

The offer was for an extended warranty for an additional 5 years up to 235K miles. All i had to do was give them my credit card over the phone and they'd process the order and send me a big package with all of the details and the ability to cancel at any time.

I said i wasn't going to give an unsolicited caller my credit card over the phone before checking them out. i asked for a web address and said i'd call back after checking them out. With much reluctance and pressure tactics (if i don't accept the offer now they may not get special approval to offer a warranty for a car that's already past the usual allowed limit of 80k; if i'm used to using my credit card on the internet, then this is the same thing, etc.), the salesman gave me a web address: www.dpwarranties.com. I went to the address and it had nothing to do with warranties.

I confirmed that i had the right address, he said yes, and then i explained that i would be even more uncomfortable giving a credit card to someone who just gave me a web address that has nothing to do with their business. He then said, "oh, we've been having some difficulty with that address." Try this one: "www.cdsnow.com" which led me to the website for Consumer Direct Warranty Service.

I then said, "that's interesting. Your name, "Dealer Preferred Warranty" isn't even mentioned. It says the business sells policies under these names:


Ever the salesman, he still tried to convince me that Dealer Preferred Warranty was part of that group and did i want to put it on Visa or Mastercard?

I said no and then found this website. I don't know if Dealer Preferred Warranty is really part of Consumer Direct Warranty Service, but judging from the other complaints i've seen about CDWS, i wouldn't be surprised. Alternatively, Dealer Preferred Warranty could be another scam outfit.

Bottom line: Beware of the extended auto warranty policies and heavy pressure tactics they use on the phone to try to get your credit card.

los angeles, California

This report was posted on Ripoff Report on 10/07/2008 06:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/consumer-warranty-direct-dealer-preferred-warranty-consumer-direct-warranty-service/nationwide/consumer-warranty-direct-dealer-preferred-warranty-consumer-direct-warranty-service-b-379168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Consumer Warranty Direct - Dealer Preferred Warranty - Consumer Direct Warranty Service

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?