contentLEAD AWFUL Service all around Boston, Massachusetts

It’s fair to say that every business has its challenges when it first starts out, and has more than likely taken on a client that in hindsight was not a good fit - and that's definitely the case with this former customer.

When we received the Google Alert about this report, we immediately knew who had written it based on the issues and comments about integration.

The nature of the client's business model, among other things, led to a relationship that presented a lot of challenges to us as we tried to get the project right. Ultimately he was not happy and neither were we, so we agreed to end the relationship in mid 2012 having tried our best to make it work.

Since then we have learned to improve our customer service response, and through natural growth, we've significantly changed the way we work and the markets we serve.

We have subsequently stopped prospecting for businesses like his and have many happy clients that are happy to provide references on request.

To the person who posted this originally, please don't take back what you said. It is true. Just because they saw what you wrote and made a quick resolution on order to clear THEIR OWN "good name" it's not about you or trying to make something right. It's about you removing this post. I don't know about you but I can write a paragraph. This whole business is based on writing a short paragraph then positing it on your blog or whatever...LOL.... Give me a break, I can do that in 10 mins On my lunch break. I'm not bitter because I work there. I felt this way the whole time I was there.

the lack of quality in the work is due to the fact that everyone is forced to work 45 hour weeks weeks and encouraged to skip lunch.

To follow up with my original post, I would like to take back what I said above, both about ContentLead and Dan Morris. I wrote with an amplified frustration and I had no idea that my post could not be removed.  I regret harming the name of an individual, and company.  

To update, since my post Dan Morris quickly followed up with me, he was very nice, and we were both quickly able to amicably resolve the issue at hand. He acknowledged that my account was difficult on both sides, mainly because I was one of their early clients (I was a client far before I wrote the post), and their business had some kinks to work out, the growing pains of any company,  and have been told that there are now many different business processes to avoid the problems of the past. 

If there was a way to remove my original post I would. I would like to clear my remarks about both Dan and ContentLead. I wrote the above post in a time of resurged frustration, and the situation has now been settled and is behind us.

 If you are considering using contentLEAD please ignore my original post.