Report: #1044698

Complaint Review: Continental Reserve Urgent Care

  • Submitted: Fri, April 19, 2013
  • Updated: Fri, April 19, 2013
  • Reported By: sjglaw — Tucson Arizona
  • Continental Reserve Urgent Care
    8333 N Silverbell Rd.
    Tucson, Arizona
    United States of America
  • Phone: 520-202-7700
  • Web:
  • Category: Doctors

Continental Reserve Urgent Care Northwest Medical Urgent Care Beware, They Charge Over $7,000 per Hour Tucson, Arizona

Show customers why they should trust your business over your competitors...

Beware, this place is a viper's den that preys on anyone that has the misfortune of not having insurance or having an insurance claim denial. It pretends to be an Urgent Care but bills like an ER.  An outrageously expensive ER.

My claim was denied, for miscoding as a "dental" care by Northwest, so what would have been a $108 bill if paid by my insurer for a 5 minute visit was billed at $597. For 5 minutes in an Urgent Care. That is $119.40 per MINUTE or $7,164 per HOUR!

Here's what else it did and probably does as a matter of course: it does not disclose its "chargemaster" (its billing schedule),  it charged 2 office visits ($325.88 and $219,25 respectively) when there was only one 5 minute visit and it  charged $52.12 for a blood sugar test using a strip that doesn't even cost a $1.00.

When you take Northwest to task on the bill, they all duck and run. You do, however, get a nice letter from the CEO Kevin Stockton about how "sorry" he is and how much he appreciates the feedback. Sorry for sure. After I complained, they offered to reduce the charges "as a patient relations gesture" to a mere $5,016.48 per hour or $83.61 a minute. What arrogance!

Health Care providers are one of the major culprits responsible for our health care crisis. Northwest is certainly doing its best to make it even worse.

Find another Urgent Care to go to and when you do, ask for their rates in advance. These guys are bandits pretending to serve.
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This report was posted on Ripoff Report on 04/19/2013 04:39 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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