Report: #949272

Complaint Review: contour logistics

  • Submitted: Mon, October 01, 2012
  • Updated: Mon, October 01, 2012
  • Reported By: ss — nyc New York United States of America
  • contour logistics
    2950 turnpike dr
    hatboro, Pennsylvania
    United States of America

contour logistics AWFUL AVOID AT ALL COSTS, CLUELESS AND USELESS hatboro, Pennsylvania

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I used this company for customs clearance and delivery for an international shipment of antiques. They were just awful:

-the office staff barely speaks or writes english and has a hard time understanding the simplest questions.
-after many emails and much of a to do, the manager/owner? got back and said he would address my problems and questions about the delivery. i emailed him a very specific list of instructions and questions  about how i wanted the delivery. he told me he would call before the delivery was made to answer the questions and organize things.
-he never called or followed up. as soon as i paid the customs brokerage fee by CC, i got a completely unplanned and disorganized delivery of 41 pieces of furniture. it was a complete and utter mess. no bill of lading, no inventory sheets, no one with any idea what so ever what was being delivered and why.

-the delivery was poorly packed and literally thrown into the door.

They are just idiotic, irresponsible and really lame brained
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This report was posted on Ripoff Report on 10/01/2012 03:09 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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