Conyers Nissan Took advantage of a senior citizen Coneyrs, Georgia

their way of doing business!

Ok guys if you would read the article in its intirity.  We tried to be courteous to this dealer we didn't just go in and fly of the handle.  I treat everyone with respect but once you stop on my toes that respect has to be earned back.  The hole premiss of this site is to let people know the experiences that you have with companies.  This dealer does not have a good reputation.

  The only reason I posted this the way that we did was because of how the dealership treated us.  They were not flexible in anyway with her. 

 But the isssue has been resolved because she traded in the vehicle on a new Chevrolet.  They bent over backwards to close the deal even going to another dealer to transffer the color vehicle she wanted in.  The is a way to treat customers and conyer nissan does not have good customer service.

As a senior citizen myself (68 years old), I am insulted that this person thinks it's OK to act this way because the friend is 'elderly'.

One of the big things I've learned in all my years is to treat people well.  It's amazing how much difference it makes when you meet them with a smile on your face and a friendly demeanor.  I've had very few real problems with business people over the years.  I don't even remember the last time.

If you treat people with respect you will get much more accomplished and in turn, your stress level will be a lot lower.

This person created his/her own problem.

By the way, it's highly unlikely you'll get the car replaced because the check engine light came on. 

Lighten up!

If a new car is unrepairable or the dealer doesn't repair it there is a lemon law that will allow the owner to get his or her money back. I've bought many new cars and my local dealership has done me all sorts of favors because I am pleasant to them. If someone loses his temper like the complainer does he can't expect much cooperation from any retail establishment. The dealer is not going to replace the car because a check engine light comes on. There must be a number of unsuccessful attempts to fix the vehicle and the owner must go through the proper hoops to invoke the lemon law.

Check engine lights come on all the time. Usually if it isn't a loose gas cap it may be a sensor or other emission component. The car is under warranty. Simply drop it off at the dealer and tell the service writer what is wrong. It is logical for a service writer to ask what the owner may have done to the car but it isn't normal when a check engine light comes on. The mechanic reads a code and determines what component is faulty. 

I agree that many of the problems at the dealership were caused by the attitude of the complaintant. It never pays to lose one's temper. There are other Nissan dealerships in the vicinity if the selling dealership is not cooperative. If the car becomes a lemon the owner has legal rights.

Let me see if I understand this alleged case of somebody taking advantage of a senior citizen....

This senior citizen buys a new car which comes with a new car warranty.  This person encounters a problem with the car and takes it back for service under terms of the warranty. 

The senior citizen rants and raves about the problem and "demands" a new car???  When the car dealer personnel fail to drop everything to cowtow to this person, the car dealer personnel have an attitude problem?

Yes, somebody has an attitude problem here and you can pull out any card you want to try to justify it.  Lets see, the choices are age, gender, race, ethnicity, wealth.

The dealer's obligation is to honor the warranty.  That "obligation" does NOT extend to sitting there taking a pile of s--- from somebody who thinks they are special because of age.  Your "elderly friend" needs serious attitude adjusting!