"Copy It ... Mail It" is a printing/copying/faxing/business office supplies & mailbox rental service store located in Belfair, Washington.
Due to the insidious ravages given rise by extreme mismanagement coupled with owner incompetence, disregard, and lack of concern, business acumen, and overall savvy, the store (and it's poor employees) suffer greatly in-terms of typically running-out of supplies and not getting them re-ordered then re-stocked back on the shelves in timely fashion for availability and customer purchase. Moreover, critical equipment breakdowns are many times followed by longer than usual and expected periods of downtime prior to functional restoration and reliable availability to customers in need of services connected with aforementioned equipment.
Their fax machine, in particular, has been non-functional and remaining offline for approaching two-weeks time (at the time of this writing), and thus it is entirely "down" and unavailable for customer utilization. During this time period I have been made to suffer the distasteful and helplessly-frustrating agony of needing emergency faxing services on two (2) separate back-to-back occasions, only to be turned-away and therefore having to experience affront, disgust, and upset over meeting with absolutely no success in accomplishing important faxing tasks at the store. This is particularly disturbing in view of the fact that Belfair, WA is a small and rather remote town with limited services, and since the "Copy It ... Mail It" store is the only one of it's kind in the area, it becomes necessary for an unfortunate disappointed and underserved customer to travel a great distance in order to find another store in which to accomplish whatever tasks that are not able to become successfully undertaken and completed at the "Copy It ... Mail It" store in Belfair whenever said store fails it's patrons and creates an unfair necessity for them to travel far to seek the same services elsewhere in order to gain satisfaction. An unnecessary burden and attendant dissatisfaction and related stresses become created as the unfortunate result of the "Copy It ... Mail It" store's penchant for causing problems for it's customers via the conditions of inability and inadequacy that the store carelessly allows to develop.
It is also quite sad indeed that the store's employees must be placed into the uncomfortable, embarrassing, and unfortunate defensive position of having to deal with customer dissatisfaction, frustration, and ire that but for the inaction of the store's owner, should not even exist in-the-first-place!!! I have no problems with said employees -- in-fact, I feel sorry for them for having to work for such a poor owner/manager whom is cursed with the terrible attributes of incompetence and apparent lack of caring and concern for the success of his own business ..... and the employees who work there .... and, of course, the poor customers who have little choice but to attempt patronizing the store in hopes that they can get what they need in-terms of goods and services in the little town in which they reside.
The bottom-line is simply this: In my humble opinion, the "Copy It ... Mail It" store is deserving of the disgraceful verdict of guilty-as-charged for being both woefully inadequate and unreliable .... which is indeed an unacceptable situation. The "ripoff" aspect, therefore, comes in the form of fiduciary failure coupled with knowing infliction of unnecessary customer inconvenience, dissatisfaction, frustration, distress, anger, and upset. The continued existence of such an untoward situation becomes at once disrespectful to employees and customers .... and is definitely improper, troublesome, and disrespectful as well.