Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #469913

Complaint Review: Coral Resorts-Island Links - Hilton Head Island, South Carolina

  • Submitted:
  • Updated:
  • Reported By: Dayton Ohio
  • Author Confirmed What's this?
  • Why?
  • Coral Resorts-Island Links 33 Office Park Rd., Ste 218 Hilton Head Island,, South Carolina U.S.A.

Coral Resorts-Island Links This company basically misrepresented the contract we have for the timeshare we bought. They have been unresponsive to many calls and emails. We never received all our cards and the deed involved in the purchase. Hilton Head Island, South Carolina

*Consumer Comment: Coral Resorts makes good

*Consumer Comment: Update

*Consumer Comment: Finding out what you already know

*Consumer Comment: You are not alone

*General Comment: Similar Experience - Use Timeshare Forums

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We purchased a timeshare from Coral Resorts in March. After numberous calls and an email I have never spoken to anyone but a receiptionist who told
me everyone I asked for was on their phonelines.

I have left messages and have never received any calls back. Now I'm concerned about using the property if no one ever is available to take a phone call or answer my emails.

I am also concerned that the contract is different than what we were told. We were told that we had a week each year to use for our own purpose at one of the Coral Resorts. We were told we could rent this week out to others or the resort would rent it for us for a 10% fee. Now I read that the "Developers Week" is available for us to use, if there is a vacancy, and it can't be rented out and we can only use the resort every 3 years. At this point, we have no maintenance dues until 2011 but after reading another buyers comments I'm concerned that we might be charged more than we were told.

There is also a note on our contract that says can be used in 2010. Now I'm not sure that is true either.

We have never received our "Rewards" card or a deed for this property.

This morning I called the Better Business Bureau for Hilton Head and discovered this resort has an "F" rating. They have had several complaints filed against them.

Helen
Dayton, Ohio
U.S.A.

This report was posted on Ripoff Report on 07/15/2009 09:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coral-resorts-island-links/hilton-head-island-south-carolina-29928/coral-resorts-island-links-this-company-basically-misrepresented-the-contract-we-have-for-469913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
5Consumer
0Employee/Owner

#5 Consumer Comment

Coral Resorts makes good

AUTHOR: mrjlturner - (USA)

POSTED: Wednesday, October 24, 2012

Folks, 

I had the same problems with Coral Resorts. However, I have good news. I worked w/ the SC Attorney General's office and the South Carolina Real Estate Commission to open a formal complaint. After a number of months of research and review, the SCREC contacted Coral Resorts and they agreed to offer us a full and complete refund of both the TimeShare purchase price and our Maintenance fees that we had paid. Based on this refund, and the dissolution of our contract, we are fully satisfied w/ the resolution that Coral Resorts has provided us.

Thanks,
mrjlturner

Respond to this report!
What's this?

#4 Consumer Comment

Update

AUTHOR: powercatfan - (United States of America)

POSTED: Friday, June 22, 2012

Update regarding Coral Resorts, we have spoken directly with Coral Resorts LLC and they have handled all issues to our satisfaction, we have no further issues with Coral Resorts.

Respond to this report!
What's this?

#3 Consumer Comment

Finding out what you already know

AUTHOR: powercatfan - (United States of America)

POSTED: Saturday, June 02, 2012

We purchased a time share through Coral Resorts back in April 2012.  We have vacationed several years in Hilton Head are were so excited about the ability to continue to vacation there every year with out the hassle of finding a place to stay.  I wish we knew we were going from the frying pan to the fire.  Over the last two days we have discovered most everything others have written. 

Our first payment comes out in 16 days and I am going to do everything in my power to correct our mistake, silly me for thinking that Coral Resorts was an upstanding business with honest employees! Like most people these days, we are financially strapped and put the money we would of used for our vacation toward our down-payment thinking we would be able to reserve our condo 30 days out with no problem, this per our sales person Julie Stefan who assured us, even showed us the available condo for the month of July.  What a joke!!
 
I feel like such a sucker because we just didnt know.  We have family members who have time shares and have had absolutely no problems but we are finding out the hard way (and expensive way) that Coral Resorts should not be trusted. 

I wanted to know what action you have taken or if you can give me any information.  I am looking for help and willing to help others who are in our same situation.  I have contacted others who have recently experienced these same issues and would like to put something together.  Thank you for your help!

Respond to this report!
What's this?

#2 Consumer Comment

You are not alone

AUTHOR: mrjlturner - (United States of America)

POSTED: Thursday, March 01, 2012

I have a similar story, but was taken while on vacation in Hilton Head.  I can tell you that the SC Department of Labor, Licensing and Regulation (Office of Investigation and Enforcement) has secured a lawyer and is currently investigating these sales practices and customer complaints thoroughly.  I spoke with their office today and am currently building my formal complaint to submit.  I would encourage you to visit their website and do the same!  They can be reached at
(803)896-4470



Thanks!

-mrjlturner

Respond to this report!
What's this?

#1 General Comment

Similar Experience - Use Timeshare Forums

AUTHOR: coolgunz - (USA)

POSTED: Friday, August 12, 2011

It's nice to see reports like these, and they certainly are helpful.  But consumers need to consider forums (e.g. TUGBBS).  Forums are often free and consumers (i.e. victims) have a means to discuss issues and contact one another.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now