Cornerstone Credit Services Process server flashed a badge and threatened jail time, to my child. Wasilla Alaska

Cornerstone collections has been working with me over some debts. Mostly from GCI, a cell phone and cable company. When my husband had cancer we cancelled services with this company. Bills were suppose to be $400 a month, but was over $1000 each month with extra fees, overage, etc. we found extra charges and some were taken off. They had lost a Payment of $384 for three months and threatened to cancel service, but it was found in their GCI treasury department, after three months. We asked to dispute our $2000 bill, from two months and no manager called so we cancelled. My husband has been battling cancer, which accrued more bills. We’ve been paying bills at a level of importance and never did get around to debating the bills with GCI.

Last September a bill collector was very aggressive over the phone and argumentative about my insurance company and tried to bully me into making payments. I asked his supervisor to not allow him to contact me, and have someone else contact me, less agressive. A process server came to serve me papers while I was at the gym, to take me to court for the debt, by Cornerstone Credit Services. The lady was rude and agressive to my 15 yr old son. Flashed a badge and threaten to have him arrested if he was lying about no knowing where I was, or if he’s hiding me at home. I watched the Home video, she definitely flashed a badge, but I cannot hear the threats to have him arrested. This is all over a GCI debt and things are going a little far, when my son is being threatened with jail time. We haven’t heard from the process server but have been making payments to the collection agency. Same aggressive and rude guy. He’s the only one who can take my payments they say. We weren’t able to make payments prior due to hardships and my husband was battling cancer. Going to 25 radiation sessions. 4 sessions of chemotherapy. In the hospital for a 5 day drip of two different chemotherapy, then a major surgery, where an 11 com tumor was taken from his leg. We are continueing to pay these bills, as well as GCI debt, which is at $6,000. For three months of service. Suppose to be $400 a month. Since leaving GCI, we went to Verizon and the bill has never gone over $400, in over a year. Any help to minimize this debt would be greatly appreciated.