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Report: #1194574

Complaint Review: Creative Curb Company - Internet

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Tomball Texas
  • Author Not Confirmed What's this?
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  • Creative Curb Company Internet USA

Creative Curb Company Rod Aguirre-Owner Fraudulent business steals customers money Spring Internet

*Author of original report: Creative Curb Company-Fantastic service by new owner Heather

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Creative Curb Company owner Mr. Rod Aguirre has a persistent pattern of soliciting flyers in neighborhoods with a promise to paint the curb with one's address and design of your choice and not following through. The price is between $25 to 50 and they leave a flyer on the front door and the next day they pick up the check and leave a small notice saying all work will be completed within 5-7 business days.

After a week goes by November 7,2014 and my check has cleared the bank still no one shows up. I have left 2 voice mail messages that were not returned. I then e-mailed Mr. Aguirre asking for a refund. He promised me to be patient that his crew was behind schedule because of the bad weather. Another 2 weeks go by and still no curb painting. Owner then claims on Facebook Nov 13th he has been in a wreck and didn't know when service would be continued. Today, (December 10, 2014),  I noticed he is back to painting as customers are requesting him from Nov. I am still waiting for my refund which I requested again via e-mail in Mid November. Today, I left another voice mail message and have filed a complaint with the Better Business Bureau of Houston and the local media news in Houston. This company needs to be shut down. There are currently 9 complaints of taking customers money and not providing a service with the BBB. This company has the most horrible, and unprofessional customer service.

This report was posted on Ripoff Report on 12/10/2014 06:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/creative-curb-company/internet/creative-curb-company-rod-aguirre-owner-fraudulent-business-steals-customers-money-spring-1194574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Creative Curb Company-Fantastic service by new owner Heather

AUTHOR: Anonymous - ()

POSTED: Tuesday, January 27, 2015

I am pleased to follow-up with an update to my letter from Dec 2014. I arrived to a pleasant surprise today, January 27, 2015. The new owner of Creative Curb Company Heather V. was painting my curb and she did an outstanding job. She apologized for the delay in service due to the previous owner having a car accident and not able to work. Heather has taken over the company and she is catching up on the back orders. I just wanted to let everyone know that Heather does quality work. My neighbors used another curb painting company and I must say that compared to their curb painting, my curb logo really stands out and looks awesome! I am glad that this issue has been resolved to my satisfaction!

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