Complaint Review: Credit Answers, LLC - Plano Texas
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- Author Not Confirmed
- Credit Answers, LLC 6200 Tennyson Parkway Suite 200 Plano, Texas United States of America
- Phone: 800-977-6625
- Web: http://www.creditanswers.com
- Category: TV Advertisements
Credit Answers, LLC They collected $11,000 in fees up front, did absolutely NOTHING, forcing me to file bankruptcy. Plano, Texas
*General Comment: CREDIT ANSWERS-BBB
Show customers why they should trust your business over your competitors...
They promised an affordable payment. My payment was not affordable. The amount that they estimated I would need to save over four years would never have been enough to pay my creditors. Their staff was not properly trained and were inexperienced. They were severely understaffed, making it impossible to reach them at times. My settlement coached changed constantly. They recommended I apply for a mortgage modification through their company, for which I was denied. That was another $300. They collected $11,000 in fees up front for which they did nothing. I was being sued by Discover and was forced to file bankruptcy.
This report was posted on Ripoff Report on 08/18/2010 01:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/credit-answers-llc/plano-texas-75024/credit-answers-llc-they-collected-11000-in-fees-up-front-did-absolutely-nothing-forc-632826. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
CREDIT ANSWERS-BBB
AUTHOR: Wonderingmind - (United States of America)
SUBMITTED: Monday, August 30, 2010
I'm not going to lie, I at first was skeptical about this company, and eventhough they are just north from where I live I decided to handle things over the phone. I settled with them and they were very greatful. I think what most of us, the consumers don't understand is that, yes it is our debt, we shouldn't be all pissy about doings of others trying to help. Just like many of you out there, I was very skeptical because for them to reduce my debt just like that was odd. As an employee of the BBB, I can understand why people would trust our organization versus that company, well, wake up people, Debt solutions or any settlement or credit repair companies are not allowed to join th BBB, so, thats why they get a bad rating. Oh and thanks to Credit Answers, I am actually debt free, I looked for help with my debt, it took a while but I did it. I found myself complainting for my own debt, how rediculous of me.
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