• Report: #1045475
Complaint Review:

Cricket Communications

  • Submitted: Tue, April 23, 2013
  • Updated: Tue, April 23, 2013

  • Reported By: Denice — west haven Utah
Cricket Communications
750 S Riverdale # 109, Internet United States of America

Cricket Communications Won't allow customers to cancel service unless they agree to NO REFUND, Internet

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Cricket Broadband won't allow you to disconnect your service unless you agree to no refunds.  The customer service is in India, you only get to talk to one supervisor per phone call and they refuse to discontinue service unless you agree to no refunds.  There is no way to email or call a live person, no access to complaints or customer service in America.  The broadband does not work in many service areas, it freezes up when you try to send an email or search.  Not worth the money and the lack of customer support is not worth the hassle.  Plus, India has all your personal information!

This report was posted on Ripoff Report on 04/23/2013 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cricket-communications/internet/cricket-communications-wont-allow-customers-to-cancel-service-unless-they-agree-to-no-re-1045475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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