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Report: #1450477

Complaint Review: Cyber Space Investigations aka Money Catch aka AURF aka Australian Unrecovered Finance Services -

  • Submitted:
  • Updated:
  • Reported By: jjjones — Australia
  • Author Confirmed What's this?
  • Why?
  • Cyber Space Investigations aka Money Catch aka AURF aka Australian Unrecovered Finance Services Australia

Cyber Space Investigations aka Money Catch aka AURF aka Australian Unrecovered Finance Services Money Catch is a scam and here is why... I first noticed information on Money Catch on Quora. I did a search on Money catch and went to their website at moneycatch.com.au and also searched the much hated Deanna Mannix the head of Money Catch. To say that it intrigued me would be an understatement. Not only does Money Catch represent better than most good budinesses. I remember thinking it does not add up, their own reviews are perfect (too perfect maybe) and yet the independent reviews label them a scam.

*UPDATE Employee: To all customers, consumers and persons who are interested in the business operated by Money Catch.

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Here is why I concluded that Money catch is a scam. 

I am a private investigator and I work in private investigation work. Money Catch sells the fact that they are private investigators but they actually work in finance. What's a private investigator doing in finance anyway? How does she have the qualifications handle other people's money? Am I missing something here??

Why would being a private investigator make her an expert in proper financial codes and ethics, understanding or anti-money laundering or the authority to be even dealing with financial institutions? Think about it, why would a bank even deal with her given the fact she has no financial understandings or qualifications? Can only mean that they won't and that she doesn't really return the unclaimed money at all. Won't be wasting my time doing free searches, chances are you won't see a dime of it.

The other thing I noted is peer comments on Ms. Mannix. Peer opinion matters and in this instance they are scathing. Apparently, Deanna the principal at Money Catch uses the highly unethical tactic to get an edge over her competitors. While I am all for a little healthy competition, this business owner seems to have lost all grips on reality and on what is and isn't ethical. Creating fake review websites to slander her competition, writing her own positive reviews ( some claim every single positive review is actually written by Mannix). Her colleagues seem scared of her, that tells you she is a live wire.

This report was posted on Ripoff Report on 07/06/2018 12:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cyber-space-investigations-aka-money-catch-aka-aurf-aka-australian-unrecovered-finance-services/cyber-space-investigations-aka-money-catch-aka-aurf-aka-australian-unrecovered-finance-ser-1450477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

To all customers, consumers and persons who are interested in the business operated by Money Catch.

AUTHOR: Money Cach Team - (Australia)

POSTED: Tuesday, August 07, 2018

To all customers, consumers and persons who are interested in the business operated by Money Catch.

The pictures placed on this person review are stolen staff pictures from the Northern Star Newspaper and a staffs members private facebook account.  If this person was an ethical licensed private investigator they would not be stealing pictures and using them to defame a company or an individual.  Highly unethical and illegal practice for a private investigator.  We have never created any such sites to defame competitors.

All our reviews on our website moneycatch.com.au are real people and clients, some of them are highly known and contactable to vouch for our service and business.

We don't create Fake anything - you are miss informed and your review is fabricated and holds no truth.  Have you seen us on TV?  Have you seen us in the Newspaper?  Our local MP, Mayor, Deputy Mayor, International Association of Professional Probate Researchers, Genealogist & Heir Hunters, Lismore Chamber of Commerce, Legal Vision, Creditor Watch, AIPI - Australian Institute of Professional Investigators and many more all highly professional people/companies that vouch for our company.

Money Catch has been the subject of a significant amount of trolling during recent times. Such trolling making totally false, unmaintainable and incorrect accusations in relation to the business carried on by Money Catch. The allegations are scurrilous and without any foundation.

Money Catch is a business that has been operating with integrity and impunity since 2006 and in an honest and ethical manner.

Money Catch has been operating since 2006 involved with the recovery of unclaimed money, cyber investigations, scam investigations and skip tracing. Money Catch operates within and adheres to telecommunications (Telemarketing and Research Calls Industry Standards) 2017 and every telephone number is run through the Australian “Do Not Call Register” as required by Law.

When Money Catch locates or ascertains a source of unclaimed money owing to their potential clients, those clients are advised and it is entirely the client’s choice if they wish to use Money Catch’s service or to affect the claim themselves. Should the client elect to affect the claim themselves then they are provided with the necessary information to pursue the claim for their own unclaimed money? The benefit to them of using the Money Catch service is that a professional service can carry out all the inquiries, investigations and provide all necessary information in a more efficient and timely manner.

Money Catch is Australia’s leading unclaimed money professional and accesses information that is not easily or freely available in relation to unclaimed money therefore providing a significant service to the clients who choose to use that service and allowing a greater number of people to acquire unclaimed monies that are owing to them than what other organisations are able to do. The access to additional sources of unclaimed money is only a benefit to clients.

Money Catch does not stalk people and as set out, adheres to Industry Standards including the Telecommunication Standards set out above, ACCC Debt Collection Guide and the “Do Not Call Register”.Full and complete information and disclosure are made by Money Catch as part of the relationship with clients and that is provided before any contract is entered into and the client has an absolutely free choice if they wish to deal with Money Catch or not.

The fees that are charged by Money Catch are applicable to the work performed for the investigation and support and the levels of fees that have been set out by unknown persons who are trolling the website are simply incorrect and will not be maintainable. Money Catch’s fees are disclosed to all prospective clients and customers before any work is performed and again, that client or customer can decline to engage the services of Money Catch.

In accordance with proper procedures and Australian Law, Money Catch is required and does hold a Master CAPI Licence and that Licence requires compliance with Ethics and Standards by all holders and Money Catch does comply with those Standards. Obtaining the Master CAPI Licence requires significant study and also a thorough investigation of the Licence Holder – which cannot reveal any criminal or Police record or any financial dealings that have led to bankruptcy in the past. Money Catch has always passed the statutory inquiries that are made by the Licensing Authorities and continue to hold and operate under the appropriate Licences because they have passed and continue to pass all requirements.

Confirmation of the above matters can be confirmed by inquiry through the appropriate websites and Government Authorities – particularly through the NSW Police or Security Licensing & Enforcement Directorate (SLED).

Money Catch does not know or understand the basis of the totally incorrect and scurrilous allegations that are being made about them. Money Catch can confidently state that they have not received any complaints from customers who are known to them and whom they have dealt with and for whom they have obtained unclaimed money and the authors of the matters that are being trolled and put out through the internet are by persons who remain anonymous and are unable to be corresponded with to be required to state the basis and/or reasons for the incorrect allegations.

Money Catch is also aware that persons involved with the above activities are using photographs of the staff of Money Catch and impersonating Money Catch in their posts and reviews.

All persons that deal with Money Catch should ensure that the source of correspondence only comes from the Money Catch domain name – moneycatch.com.au, staff emails with @moneycatch.com.au or that they have spoken personally to the staff at Money Catch.

This statement has been prepared by the Companies Senior Management and Trenches McKenzie Cox Solicitors Lismore.

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