• Report: #1130151
Complaint Review:


  • Submitted: Wed, March 12, 2014
  • Updated: Wed, March 12, 2014

  • Reported By: David — Cherry Hill New Jersey
12020 Sunrise Valley Dr, Suite 100 Reston, Virginia USA

Cymax Cymax USA 12020 Sunrise Valley DriveSuite 100Reston, Virginia 20191United States Buyer beware - this is a rip off Reston Virginia

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They have a NO RETURN POLICY which the consumer does not know about until a problem arises.  If something is broken, they want to send a replacement part - no refunds.  If you are dissatisfied with the product you are stuck...they adivse the costumer-and here is the exact quote from their e-mail..."If you no longer wish to keep the product, we suggest that you look into selling it locally in order to obtain some of the purchase price back."

Wow - for a company where you have to order on line (you can't go to the store and look at it first) to be like this...unacceptable...problem is we are backed into a corner.  Only thing we can do is know better than every buy from them again and warn our friends and family.


This report was posted on Ripoff Report on 03/12/2014 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cymax/reston-virginia-20191/cymax-cymax-usa-12020-sunrise-valley-drivesuite-100reston-virginia-20191united-states-bu-1130151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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