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Report: #1290791

Complaint Review: Dabado Vaporizers - Internet

  • Submitted:
  • Updated:
  • Reported By: giovanni — la mesa California USA
  • Author Confirmed What's this?
  • Why?
  • Dabado Vaporizers Internet USA

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The product that I purchased broke prior to warranty expiring. This product was defective or poorly built. The product broke under normal use as suggested by the manufactuerer. Upon contacting Dabado Vaporizers I was asked to send in a picture. The picture only shows a missing nail and element this is because the element broke under normal use. The device was cared for well and only used by myself. I did not use the product more than 4 weeks.

This report was posted on Ripoff Report on 02/29/2016 06:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dabado-vaporizers/internet/dabado-vaporizers-dabado-dabado-does-not-honor-product-warranty-denver-co-internet-1290791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
1Employee/Owner

#4 Consumer Comment

common story

AUTHOR: Steve - (USA)

POSTED: Friday, April 08, 2016

I too was told i misused my 5 day old broken product

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#3 Author of original report

No FREEBIES wanted HERE

AUTHOR: - ()

POSTED: Thursday, March 31, 2016

Look fellow consumers.I may be dabbing, but not dumb.Dabado claims I misused abused the product, but that certainly is not the case.The company failed to mention I purchased 6 Nail boxes at $15 a box of 2.I watched the video on changing the nails. The product idea is great but the build was poor in my opinion.Good job on your new upgraded product, but does me no good spending more money do to poor engineering.I thank you for attempting to rebuttel but the product failed within 45 days and not due to misuse as dabado support stated. 

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#2 REBUTTAL Owner of company

Update

AUTHOR: shelfer2 - (USA)

POSTED: Monday, March 28, 2016

We have updated all of the Bolts using screw in nails. We offer a discount if the version 1 build isnt properly functioning and this customer demanded a free Bolt. He refused to go through our warranty process and simply wanted us to send him a free Bolt. Dabado is more then willing to send V2 replacements on a discount the first build for our 2nd build if they fill its not funcitoning right.

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#1 Consumer Comment

We need to force them to honor their warranty

AUTHOR: mattorganek - (USA)

POSTED: Friday, March 11, 2016

Same exact problem here. They just don't want to honor their warranties!

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