Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #937786

Complaint Review: DailyCandy - Internet

  • Submitted:
  • Updated:
  • Reported By: Victoria — Boston Massachusetts USA
  • Author Not Confirmed What's this?
  • Why?
  • DailyCandy Internet United States of America

Daily Candy DailyCandy wants to trap you with its fine print! Don't buy their deals! Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Thinking of buying a deal through DailyCandy? Don't, if you want to avoid being ripped off and scammed by a company who thinks that burying fine print about tricking you into a renewing contracts and refusing customer returns is a positive business practice.

While I was at work, a DailyCandy email landed in my inbox promising me a supposedly fabulous deal for a three-month subscription to Love With Food, which would send a snack box each month, for three months if I paid $15. Not one to pass up food, I read the description again: "Includes a box of at least eight gourmet food samples delivered monthly for three months."  That's it.

Simple, right? Wrong.

Later that night, I went to claim my voucher only to find, as I was entering my information at Love With Food's site, that with the DailyCandy deal, I was actually also signing up for a *continuing* *renewing* subscription, in three-month increments. Luckily, this warning was in BIG BOLD LETTERS -- as it should be, for an autorenewal program. Consumers should be clearly warned when they are about to sign their money away on a recurrent basis.

"But this wasn't what I signed up for," I thought. Sure, I was rushing around the office, but I had made it a point to read the DailyCandy description carefully. I therefore clicked back to the DailyCandy website to find that, if I scrolled downward on the screen -- further downward than I had -- there was small fine print that by purchasing this deal, I wasn't just buying one three-month interval -- I was pledging to buy a RECURRENT three-month subscription.

And even further buried in the description was DailyCandy's very fine print, deep in their FAQ section: No returns. All sales, no matter what, are final.

Fair? They don't care. I called customer service and told them what happened. The customer service rep started citing the fine print to me. Then "Simon E." from DailyCandy customer support emailed me -- again pointing to the fine print, and claiming that their fine print made the point very clearly that they don't give refunds.

Doesn't matter if you didn't think to scroll down to read the fine print. (GOTCHA!) Doesn't matter whether you carefully read every other part of the deal's BIG print (which conveniently doesn't mention tying you into a subscription). And doesn't matter that every other reputable deal site -- Groupon, LivingSocial, Gilt Groupe -- allows refunds. Don't buy from DailyCandy if you want the hassle of tripping up by accident on their fine print.  No refunds?  No deal.

This report was posted on Ripoff Report on 09/06/2012 09:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dailycandy/internet/daily-candy-dailycandy-wants-to-trap-you-with-its-fine-print-dont-buy-their-deals-inte-937786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now