Report: #1096125

Complaint Review: Dan Firks

  • Submitted: Thu, October 31, 2013
  • Updated: Thu, October 31, 2013
  • Reported By: BK44 — Roscoe Illinois
  • Dan Firks
    1200 Iroquois Commons
    Naperville, Illinois

Dan Firks Re/Max Naperville Refuse to return earnest money when a sale does not finalize Naperville Illinois

*Author of original report: Finally paid and justice served

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I went into contract on a home a year ago using Jason Sunderland, an agent of Dan Firks, after Dan decided I was no longer worth his time. My lawyer decided it was a bad investment thus drew up a contract to cancel. The earnest money was given in cash ($500) to Jason Sunderland. He stated the other agent refused the cash so he took out a money order. After the contract was canceled he stated that the agent was delayed in returning the money, then it was the bank having issues refunding a money order, then he said he mailed it and it was cashed but nobody could verify who cashed it, then he said he would send it certified. Here I am a year later, and promises as of last week about sending my money, but still NO MONEY!!! Scammers! Ripoff artists. Do not go into a contract with this agency otherwise they'll keep money that does not belonging to them and string you along forever making and breaking promises. Creating a feeling that you are the problem not them. Very disappointing. To add insult to injury I hired them to sell our home and they failed so badly with organization, communication, and demanding production of documents with less than a days notice. Most people cannot return pages and pages of documentation that quickly, no matter how prepared you think you are. 

Professional failures.

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#1 Author of original report

Finally paid and justice served

AUTHOR: BK44 - ()

After writing this report Dan Firks finally realized I was serious and took positive action to remedy the situation. Not only did he call, apologize, and handle the agent but he guaranteed that I would have my money within a few days and I did.

I always like to give credit where credit is due and it is due here. He's a good guy that trusted his employee (agent) to handle matters ethically. In the end it was Dan that made sure ethics and values won out.

Thank you Dan for hearing my voice, and Ripoff Reports for providing an avenue to resolve conflict. 

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