Complaint Review: Daniel Kidwell
Daniel Kidwell, K & D Brand Handyman Services Didn't fulfill painting contract and refused to fix problems Eagle Mountain Utah
*Author of original report: Issue Resolved
*Author of original report: I'm made every attempt to resolve this amicably
*REBUTTAL Owner of company: Customer comitted fraud
We contracted with Daniel Kidwell (K & D Brand) to repaint the interior of our home as well as a fix a few other minor problem. We signed a contract and he began work after we paid half up front. He told us he could be done in 1 week, but it took 3 weeks.
He finished a majority of the job and so wanted to get paid the remaining amount and told us a story of how his wife needed to pay the mortgage. He said he would need to order some parts for some stairway balusters and they would arrive the following week. He promised to install them as soon as they arrived. He also promised to finish some final issues/cleanup.
Once he got his money, he went silent. We texted him several times with no response. We called and left multiple messages with no response. Finally, I found an email address and emailed him. He responded quickly not knowing who I was. I responded, indicating that we still needed work to be finished and of course he never responded.
After finding several email address for him, I sent one last email asking him to resolve the problems or I would "take further action." I really wanted to resolve the problem amicably, but his response was completely unprofessional. Quoted below:
"Then you threatened me, we'll when someone threatens me instead of contacts me PROPERLY, we'll Ron that moment on they (meaning you) can f*** off. If you don't like that then too f****** bad."
I of course didn't want to work with this guy anymore and so I responded and let him know that I just wanted $500 refunded and I would get someone else to finish the job. Whereupon he responded with the following:
"I suggest you do as you threatened me with. That is the route you wanted to go and the one I suggest you follow."
This report was posted on Ripoff Report on 01/21/2016 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/daniel-kidwell/eagle-mountain-utah/daniel-kidwell-k-d-brand-handyman-services-didnt-fulfill-painting-contract-and-refuse-1281426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: