Report: #320146

Complaint Review: Darin Ferraro, Broker Outpost

  • Submitted: Sat, March 22, 2008
  • Updated: Thu, April 17, 2008
  • Reported By: new york New York
  • Darin Ferraro, Broker Outpost

    Las Vegas, Nevada

Show customers why they should trust your business over your competitors...

Broker Outpost, is a clever marketing tool that is just a straight up scam. Darin Ferraro, A.K.A "DarkStar", runs a forum that poses as a marketing reference for loan officers. He then tries to sell premium memberships to vendors. As it has been posted on rip off report before, and I can testify to the same, all they do is bash other companies that are his competitors. The frequency of the posts artifically gives preference to negative comments.

All of the positive comments about his competitors are then deleted so it appears as if there is nothing but bad news about their competitors. He lists the following companies as a Do Not Use in the forums;

DeBroux Marketing
IMC Telemarketing in Indianapolis
Big Planet Marketing
DMA Leads
Data Warehouse
Austin Lead Management
Teleten (Gordon McKenna)
Ashton Danbury, Inc.

The truth is we have used several of these companies and found that many are not only still in business but provide the same or better service than he and his vendors. This is unfortunate there is no jurisdiction in this but Broker Outpost should be shutdown. All who are looking for information about the above listed vendors should call them directly. Unfortunately, Google doesn't even have a phone number and hides behind free speech law instead of erasing the grafitti it allows Broker Outpost to spread.

new york, New York
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/22/2008 07:46 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment


AUTHOR: Kbaker - (U.S.A.)

The complaint is based on false information and envy of more successful members of the site. The facts have already been stated, so there is no need for me to repeat. Broker Outpost is the premium site for sophisticated mortgage professionals to debate all aspects of the mortgage business. The uninformed and deceptive are quickly ostracized by the highly educated veterans of the site. There simply is no better place to get accurate mortgage information combined with lively debate. This vendor was clearly inferior and could not compete. Only the best vendors can successfully travel the Broker Outpost gauntlet and sell to the members.
Respond to this report!

#2 Consumer Comment

Maybe He Broke The Rules & Got "Band"?

AUTHOR: Privatecash - (U.S.A.)

This sounds like someone who ignored a few basic rules of civility on The Outpost and paid the price of not being able to participate in the Forum. Too bad, man up and move on.
Respond to this report!

#3 REBUTTAL Individual responds

This sounds like a someone who couldn't compete with a member of Broker Outpost.

AUTHOR: Mortgagemessiah - (U.S.A.)

The individual who made this report is obviously a competitor to a member of Broker Outpost with the screen name "Darkstar". Darkstar does not own Broker Outpost. Broker Outpost was bought by a publicly traded company called Internet Brands from Darin Ferraro last July. Darkstar owns a mortgage lead generation business and it appears so does the person making the complaint. Darkstar is a frequent contributor to Broker Outpost and has been for nearly 3 years. During his tenure on Broker Outpost he has earned and rightfuly so, the respect of the 100 or so active members of that internet community, myself included.

This complaint is nothing more than sour grapes from an individual who could not compete with the quality of service and/or integrity that Darkstar provides.
Respond to this report!

#4 Consumer Comment

This is Untrue

AUTHOR: Assassin17 - (U.S.A.)

This report is filled with many inaccuracies and I can only guess at the motivation behind them. First off, Darin Ferraro and 'Darkstar' are definitely not the same person. Darin is the creator of the forum and he is based in Las Vegas.

As a frequent user of the Broker Outpost Forum, I have had contact with other users. One of these is known as 'Darkstar', whom I designed an unrelated project for, and I am positive that my caller ID from his residence does not show his name to be Darin Ferraro or a Las Vegas area code. (Just as a note, his accent helps confirm his location also.)

While not a 'marketing tool', as suggested, BO does allow for it's own small advertising spaces and a separate area for vendors related to the mortgage business. I see nothing unusual about this and Darin goes to great lengths to separate the vendors from infiltrating the opinionated topics of discussion.

As an internet forum for mortgage professionals, there are very few competitors and any postings "bashing" other forums would be the result of the users, not the owner. Nor would this be considered unusual practice on an internet forum.

The assertion here is that the owner and 'Darkstar' are the same person attempting to sell services. This is untrue. While 'Darkstar' does have a vendor project on the side, which he does promote, he also is a morgage professional and contributes greatly to the discussions. It is true that Darin allows vendors to advertise services in their section, but that is one of the stated purposes of the forum in allowing the users to find additional resources for their business purposes.

Posts and positive comments abound for many competitors, and they are only removed if the poster violates the rules of the forum, which are stated upfront when you register to post. I have never seen a legitimate post removed on it's own merit, without some other dramatic posting violation being performed by that poster.

The cited list of "Do Not Use" of internet lead vendors was compiled by user comments and not by the owner's whim. However, as the manager of that FREE site he has every right to organize it's content of his own accord.

My assumption can only be that the poster of the original report is a vendor who was banned and seeking some sort of revenge against a free forum after knowingly violating it's clearly-stated rules. The original report is filled with inaccuracies and personal assumptions, none of which I have experienced on Broker Outpost, which has a reputation amongst it's users as the best forum for mortgage-related professionals to receive guidance, information, and resources. It's also a very good place to just hang out and exchange opinions.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.