• Report: #771834
Complaint Review:

Darlene Carney

  • Submitted: Thu, September 01, 2011
  • Updated: Thu, September 01, 2011

  • Reported By: wanderers3 — Fort Saskatchewan Alberta Canada
Darlene Carney
20A Corniche Dr Dana Point, California United States of America

Darlene Carney Vacation Rental By Owner Rip off person untrustworthy Dana Point, California

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My family and I rented a condo through VRBO  http://www.vrbo.com/359645  for 1 week. When we arrived the place appeared worn with unclean floors, rust on the side of the fridge, a funny smell in the kitchen, the TV screen was green and the latch on the deadbolt fell off . we had prepaid for the unit so we stayed 36 yrs, but after a shelf unit sitting on the back of the toilet fell in the night scaring my 6 yr old son and us, we called at 0800 hrs the second day and reported to the owner that we were unhappy. I explained what had happened and described the unclean floors and uncomfortable beds she was willing to return 1000.00 of our stay ( 1500.00) but after we left she waited 4 hrs and sent us an email that we had caused damages to the condo and would not be returning anything. I immediately tried to call and sent e mails but have had no response. I then put a poor review on her site but she responded saying we stayed 4 nights and left to explore the area and caused damage trying to discredit us.  I have receipts of her dated e mail and the hotel we stayed in 5 minutes away. unfortunately the condo was in a gated community or I would have been back.

How is this fair, I have been reading on the Internet of many VRBO customers getting ripped of of their deposits ETC.

This report was posted on Ripoff Report on 09/01/2011 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/darlene-carney/dana-point-california-92629/darlene-carney-vacation-rental-by-owner-rip-off-person-untrustworthy-dana-point-califor-771834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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