Complaint Review: Datingsite Builder
Datingsite Builder datingsitebuilder.com socialsitecreator.com Dating Site Builder I purchased a software with a free template on a Friday, about 12 hours later finally got the link to the software. Installation was included to load the website software. I talked to David at "suppor Internet, California
Got tired of it, asked my colleague to log in and buy the template, so he did. 24 hours later finally got the link to the download, downloaded and could not get it working, contacted my programmer again $, he looked at it and says it is not compatible with the code they sold me to start this mess. So I (aka: Jerry) opened a ticket explaining my ordeal, about 24 hours later got a reply, David again! he sent me a link to a download and told "jerry" to log in with his original codes they sent, guess what?? It was the same file! Jerry has asked many times for a refund, the purchase came with a trial of 7 days but you had to pay upfront, they no longer have any "trial versions"
While all of this is going on I keep getting messages through the ticket system (I say "keep" I mean it take close to a day for EACH reply, and they all say the same, "we will check into it" I JUST WANT MY MONEY BACK!
Get this, I decided to call the number listed all over their web sites and it has been disconnected! I check with the Calif BBB, they have an F rating with 10 unanswered complaints. I should have checked them out but I purchased from the new site, socialsitecreator.com so I was not able to find anything bad, but saw stuff all over the internet about datingsitecreator.com, they are many many complaints about this company going back a few years, all had the same experiences I have had, but they could at least call and have someone hang up on them! I can't even call, you can't even find an address online but they claim to have at least 3 locations?
I have documents to back up everything I have said just in case they try to sue me.
This report was posted on Ripoff Report on 04/25/2012 02:07 PM and is a permanent record located here: http://www.ripoffreport.com/reports/datingsite-builder/internet-california-/datingsite-builder-datingsitebuildercom-socialsitecreatorcom-dating-site-builder-i-purch-873764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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