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Report: #30547

Complaint Review: Days Inn - Huntington West Virginia

  • Submitted:
  • Updated:
  • Reported By: New Canton VA
  • Author Not Confirmed What's this?
  • Why?
  • Days Inn 5196 US Route 60 Huntington, West Virginia U.S.A.
  • Phone: 304-733-4477
  • Web:
  • Category: Hotel

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I stayed at a Days Inn in Huntington, West Virginia. I payed with cash. They required a $400 deposit on the room to stay for one night. The next morning when I went to check out, I did not recieve a printed reciept for the deposit at check out, only for the room. After about 20 min. of waiting in the lobby, the "housekeeping manager" called the front dest and said that I could not have my deposit (400 dollars) back because there were ciggerette burns on the jacuzzi. As soon as I walked in the room when I first got there I went and looked at the jacuzzi, and noticed the burns there. There is no way that I put those burns there. They were just waiting for an unsuspecting young and naive person to walk in with a cash deposit. Then after calling the corporate office of Days Inn, they said that there was nothing they could do because that Days Inn was privatly owned. So, I called the owner of that Days Inn and she made up lies that the lobby had to call my room 3 times that night because of the noise and there were broken beer bottles in there... which of course is a TOTAL lie!!! So, the summary of my story is that Days Inn legally stole 400 dollars from me and got away with it. My advice to everyone.... DO NOT STAY AT A DAYS INN, EVER FOR ANY REASON. PLEASE!

Jennifer
New Canton, Virginia

This report was posted on Ripoff Report on 09/19/2002 08:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/days-inn/huntington-west-virginia-25705/days-inn-stole-my-400-cash-deposit-huntington-west-virginia-30547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

it is common practice in large cities

AUTHOR: Nick - (U.S.A.)

POSTED: Tuesday, November 25, 2003

$400.00 Is not out of line, ..I have worked in the hotel business for over 20 years and it is common practice in large cities ( I worked in NYC, Chicago, Key West, Washington DC, Pittsburgh, Nashville among others) to require a cash deposit of one to two nights room charge if the person does not have a credit card. For example if your room was 200.00 a night they may require the charge up front plus $400.00 deposit.

Once in Chicago I had a gentleman from China say he wanted to call China. I made him leave a $500.00 cash deposit before I turned the phone on. Once that phone is on you have no control over it.

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#1 Consumer Suggestion

Cash Deposits at hotels

AUTHOR: Jon - ()

POSTED: Monday, November 18, 2002

When you are checking into a hotel... any kind of hotel, an individual is expected to leave a deposit for "incidental" charges only. For phone calls, room service orders, etc. Most hotels will request a minimal deposit, most times on a credit card. Should you not have a credit card, and intend to pay in cash, you should not need to put up more than $20-50 per night. If a hotel is asking for more, something is fishy. Look elsewhere.

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