Daytona Realty and Property Management DRPM Maryke Guild (formerly from Prudential) STILL STEALING FROM DAYTONA BEACH! South Daytona, Florida

As an update to this report, the initial Poster has chosen to hide behind the anonymity of the Internet, knowing full well that to come forward would result in a libelous lawsuit.  No charges, suits, or complaints of any kind have been filed against DRPM in the three years since this contract was terminated.  Additionally, DRPM has not received evidence to support the afore mentioned allegations.  No factual evidence of wrongdoing has ever been presented to us.  The Audit, which was sent to us in October 2012, was found to be falsified after review by an independent CPA, and charges have been filed with the Department of Business and Professional Regulation (DBPR) against the individual who drafted it. It is disappointing to know that such fabrications can be woven under the guise of public service announcements, and that falsehoods can be spread without repercussion.  We at Daytona Realty and Property Management felt the obligation to our clients, as well as prospective clients, to set any misleading falsehoods straight.  We will continue to offer excellent, affordable, honest services to all our clients, and look forward to the opportunity to serve you with integrity and respect.  Thank you to all our owners who have supported us, and continue to offer their business, you are appreciated.

This consumer report is very concerning for us at Daytona Realty and Property Management (DRPM).  As
a company, we strive to provide superior results to our customers while containing costs.  As in any relationship, communication, honesty, and integrity are the foundations for success, and we are proud to furnish professional references from our Owners that reflect these values.  We strive in every situation to improve our level of service to our customers. 

Within the last month (first week of October 2012) we received an inquiry from Spring Garden Court as a result of a completed audit, and we are preparing an answer to their questions.  We will not speak to what may have happened with this account (as it is not public information), and can not speak to the current completeness of the Associations records (since the account was terminated over two years ago). 

What we can speak to is how we do business, and the processes we use to protect our Owners.  As this complaint is primarily regarding financial issues, those are the services we will address.  We offer full bookkeeping services on our Association accounts, including the reports that prove the books are balanced with the Associations cash position, and detailed reporting on Association expenditures.  The reports are provided as stipulated by the Management Contract, but typically no later than the 20th of the following month.  The reports provide a comprehensive picture of the financial health of your Association, and make our financial processes completely transparent.  We encourage the Board to have their financial records reviewed quarterly by a CPA, and we fully support that review in any way we can.  We receive Vendor invoices and cut checks to pay those bills, but we do not sign the checks.  We will not sign the checks even if we are asked to do so by the Board.  We deliver the checks to the Board so the Board can sign the checks, and then we send the payments to your Vendors.  We receive payments made to the Association, and deposit those funds in the Associations account(s) within 36 hours.  All of these pieces together ensure that there are no surprises for any of us. 

Daytona Realty and Property Management has the knowledge, experience, and dedication to help you manage your property, and we are proud to continue serving our Owners in Volusia County with honesty and integrity.