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Report: #490951

Complaint Review: D'Best Flooring - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Dawn — Orlando Florida USA
  • Author Confirmed What's this?
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  • D'Best Flooring 7309 E Colonial Dr. Orlando, Florida United States of America

D'Best Flooring D'Best Floor Coverings D'Best will make there customer wait 2 - 3 months for there products. As an installer they will work you for the month make excuses when the checks are to be ready. Still haven't been PAID Orlando, Florida

*Author of original report: IF THIS IS THE ONLY REPORT IN 17 YEARS WE ARE DOING OK I WOULD SAY

*UPDATE Employee: DBEST! FLOORZ STAND FOR GREAT CUSTUMER SERVICE.

*Consumer Comment: Not at all what Dawn says...

Show customers why they should trust your business over your competitors...

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    Please don't make the same mistake I did.  They called me in for an interview and told me they were looking fir new installers to change some policys in the company and we went ahead and trusted them and installed 12 carpet and laminate jobs.  Now we have been waiting 2 months for our money which is $4893.00   I keep calling them they do not return my calls, when they do they just tell me lie's.  So if you are a customer looking to purchase flooring or have any flooring installed BEWARE of D'BEST FLOORING  (Goldenrod and 50)  Out of 12 jobs every customer told us that they have been waiting for there flooring materials for over 2 months.  Most flooring distr. are located right here in Orlando and if not can be shipped in from anywhere in a week.  The situation makes me believe the company has huge financial troubles.  I would highly recommend going with a different company that can deliver results not empty promises.  If you are an installer do not consider workin for them,  you will not be paid!!  Please re-consider shopping and working at D'Best Floor Coverings. 

This report was posted on Ripoff Report on 09/06/2009 11:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dbest-flooring/orlando-florida-/dbest-flooring-dbest-floor-coverings-dbest-will-make-there-customer-wait-2-3-months-490951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

IF THIS IS THE ONLY REPORT IN 17 YEARS WE ARE DOING OK I WOULD SAY

AUTHOR: Keith and diana - ()

POSTED: Saturday, May 10, 2014

I also wanted to ad that this customer is stating that I am a con man and a liar.  I think that those are some very harsh words.  We get paid when the job is done and the customer is satisfied.   We have also had the same name and the same phone number since Feb 1998.  We do not run from our problems.   Also looking on Rip off report I could only find this one and it really upsets me knowing I try so hard to attain every customers needs.  

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#2 UPDATE Employee

DBEST! FLOORZ STAND FOR GREAT CUSTUMER SERVICE.

AUTHOR: tony - (United States of America)

POSTED: Sunday, December 27, 2009

My name is Tony Romano I'm a manager for this company for many years.this person must be from the competition.(wonder why no name and phone number in the message)i will like to speak to that person. we service aprrox over 700 customers a month and we can give hundreds or even thousands of reference from customers that we did flooring for in the past 15 years that we are in Orlando area. our number one key is5 stars customer service,great installation and affordable prices.we own the biggest and most elegant store in central fl. our waiting time for installtion is 3-5 business days. If anyone would like to talk to me in person please feel free to contact me at 407-207-8181.we are open 7 days aweek.

take advantage of our great deals and dont paid attention from competition comments..come and see for you self.

laminate floors from $2.50sq/ft including underlayment and labor...wow!!

wood floors from $4.99 sq/ft including glue and labor...wow!!!

ceramic tile from $2.50 sq/ft including setting material and labor.

great prices in kitchen gabinet,granite and much more...

please call me if any question 

 

 

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#1 Consumer Comment

Not at all what Dawn says...

AUTHOR: javier - (United States of America)

POSTED: Saturday, November 14, 2009

Not at all true.  I am a customer  of DBest Floors.  They delivered and installed my floors about a week and a half after I had ordered it (which is within the time frame specified in the contract).  They also did a beautiful job installing it.   I didnt wait 2 months like Dawn would have you believe, thats not really accurate.   When the installers came to my house, they did the job right away.  They are not at all as she says. They have great flooring at a fantastic price, they do the job right and have excellent financing that cant be matched.  I recommend DBest to everyone looking to upgrade their floors at a great low price and great customer service.

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