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Ripoff Report | Deal For Now.com Review - Wilmington, North Carolina
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Report: #300545

Complaint Review: Deal For Now.com - Natura Brands - Wilmington North Carolina

  • Submitted:
  • Updated:
  • Reported By: Las Vegas Nevada
  • Author Confirmed What's this?
  • Why?
  • Deal For Now.com - Natura Brands 3104 Joe Wheeler Dr Wilmington, North Carolina U.S.A.

DealForNow.com - Natura Brands may purchase of Wu Yi Diet Tea for $45.96 the order was never received. Call telephone number but has been disconnect. sent serveral email to them but no reply. Wilmington North Carolina

*UPDATE Employee: Wu-Yi

*REBUTTAL Owner of company: We have no customer named Avery - This is a competitor slander

*Author of original report: part of shipment has been receive

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Purchase Wu Yi Diet Tea for total $45.96. had not received the order so I attempted to call their number. the telephone number is nolong in use. I sent several email to them using both email addresss I had. No response was given.

Avery
Las Vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 01/16/2008 10:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/deal-for-nowcom-natura-brands/wilmington-north-carolina-08820/dealfornowcom-natura-brands-may-purchase-of-wu-yi-diet-tea-for-4596-the-order-was-nev-300545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
1Employee/Owner

#3 UPDATE Employee

Wu-Yi

AUTHOR: Wuyi Source - (U.S.A.)

POSTED: Friday, February 08, 2008

Hello,

This is purely a misunderstanding. We are very sorry for any miscommunication or inconvenience you have experienced. We would like you to contact us one of three easy ways, Email (teahelp@usa.com), livechat (www.easyweightlosstea.com), or call us (1-866-449-5567). We would like it if you could contact us ASAP so we can help resolve this issue and make your experience with Wu-Yi a pleasant one.

Thank You
Mark
Wu-Yi Source

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#2 REBUTTAL Owner of company

We have no customer named Avery - This is a competitor slander

AUTHOR: Durus Man - (U.S.A.)

POSTED: Thursday, January 17, 2008

Our 800 number is always available, and we respond to customer emails, every single one.
Since we have no record of a customer named Avery, we can assume the writer is a competitor, slandering our company.

Our competitors, one in particular, with a 14 day free trial, is the one with a disconnected 800 number, and who charges customers multiple times for product never received. These customers call anyone who may be able to help them.

I challenge the writer to contact us in writing via US Mail, to prove he/she is a customer, and we will respond.

We are a registered company in NC, with a solid reputation. Our attorneys have been contacted to track this writer down, and take legal action for slander.

Thank You,
Natura Brands, LLC

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#1 Author of original report

part of shipment has been receive

AUTHOR: Avery - (U.S.A.)

POSTED: Wednesday, January 16, 2008

today I received part of the order shipment with note stating that demand has been high so they are two weeks behind. They still have not answer any emails. this company has a lot to learn if they expect to stay in business.

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