Complaint Review: Dealtree, DealaDeal, Cowboom, Best Buy Outlet Stores - Flower Mound Texas
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- Author Confirmed
- Dealtree, DealaDeal, Cowboom, Best Buy Outlet Stores 609 Enterprise Drive Suite 100 Flower Mound, Texas U.S.A.
- Phone:
- Web:
- Category: Cameras & Video
Dealtree, DealaDeal, Cowboom, Best Buy Outlet Stores Cannot deliver item won at auction, can't find it, no substitution available Flower Mound Texas
*Author of original report: Refund posted to credit card.
*Author of original report: Best Buy Outlet Stores - Response to Employee
*Author of original report: Best Buy Outlet Stores - Response to Employee
*Author of original report: Best Buy Outlet Stores - Response to Employee
*Author of original report: Best Buy Outlet Stores - Response to Employee
*UPDATE Employee: Best Buy the electronics retailer?
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1) Won an auction for Sony 11-18mm camera lens. ($225.50) Great Deal!!
2) Credit card charged within minutes of end of auction. (wrong sales tax amount.. but I digress..)
3) FOUR Days later receive notice that they cannot deliver item,
because: a) they can't find it.
b) no substitute available.
c) human error - you know - we're very sorry, bla bla bla....
4) Vendor says credit will be immediate to my credit card, BUT
a) not completed, not initiated, I'm stupid I guess to believe..
SO... b) I filed credit card dispute (already been billed for it)
5) Same item is now online for another auction (they must have found one).
6) Identical item auctioned after this one sold for $270.01
Gee, I wonder why mine can't be found? ($225.50)
BUT- The same one that sold for $270.01 can be found and shipped.
7) Maybe I'm naive, maybe I'm stupid -- but I'll NEVER do business with these frauds again!!! (I promise to learn from my misteaks!!)
Just John
Fort Myers, Florida
U.S.A.
This report was posted on Ripoff Report on 05/04/2009 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dealtree-dealadeal-cowboom-best-buy-outlet-stores/flower-mound-texas-75028/dealtree-dealadeal-cowboom-best-buy-outlet-stores-cannot-deliver-item-won-at-auction-c-448739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Author of original report
Refund posted to credit card.
AUTHOR: Just john - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
In the interest of fairness, Dealtree did post a refund to my credit card after this report was filed.
#5 Author of original report
Best Buy Outlet Stores - Response to Employee
AUTHOR: Just john - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
Best Buy Outlet Store routinely runs auctions on EBay. Today they are again auctioning the exact item that I "won" in an auction on Deal-a-Deal.com but couldn't get delivery.
To view this Ebay auction item with Best Buy Info follow this link:
http://cgi.ebay.com/Sony-11-18mm-f-4-5-f-5-6-Super-Wide-Angle-Zoom-Lens_W0QQcmdZViewItemQQ_trkparmsZ72Q3a1234Q7c66Q3a2Q7c65Q3a12Q7c39Q3a1Q7c240Q3a1318Q7c301Q3a0Q7c293Q3a1Q7c294Q3a50QQ_trksidZp3286Q2ec0Q2em14QQhashZitem5189ab7b16QQitemZ350202067734QQptZDigitalQ5fCameraQ5fAccessoriesQQsalenotsupported
To view the item I "won" on Deal-aDeal follow:
http://www.dealadeal.com/auction/index.cfm?P=5&I=378686
Both items ship from Flower Mound, TX (if they don't "lose" it). The small print on both auctions say that "Dealtree" is the payee for these items.
#4 Author of original report
Best Buy Outlet Stores - Response to Employee
AUTHOR: Just john - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
Best Buy Outlet Store routinely runs auctions on EBay. Today they are again auctioning the exact item that I "won" in an auction on Deal-a-Deal.com but couldn't get delivery.
To view this Ebay auction item with Best Buy Info follow this link:
http://cgi.ebay.com/Sony-11-18mm-f-4-5-f-5-6-Super-Wide-Angle-Zoom-Lens_W0QQcmdZViewItemQQ_trkparmsZ72Q3a1234Q7c66Q3a2Q7c65Q3a12Q7c39Q3a1Q7c240Q3a1318Q7c301Q3a0Q7c293Q3a1Q7c294Q3a50QQ_trksidZp3286Q2ec0Q2em14QQhashZitem5189ab7b16QQitemZ350202067734QQptZDigitalQ5fCameraQ5fAccessoriesQQsalenotsupported
To view the item I "won" on Deal-aDeal follow:
http://www.dealadeal.com/auction/index.cfm?P=5&I=378686
Both items ship from Flower Mound, TX (if they don't "lose" it). The small print on both auctions say that "Dealtree" is the payee for these items.
#3 Author of original report
Best Buy Outlet Stores - Response to Employee
AUTHOR: Just john - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
Best Buy Outlet Store routinely runs auctions on EBay. Today they are again auctioning the exact item that I "won" in an auction on Deal-a-Deal.com but couldn't get delivery.
To view this Ebay auction item with Best Buy Info follow this link:
http://cgi.ebay.com/Sony-11-18mm-f-4-5-f-5-6-Super-Wide-Angle-Zoom-Lens_W0QQcmdZViewItemQQ_trkparmsZ72Q3a1234Q7c66Q3a2Q7c65Q3a12Q7c39Q3a1Q7c240Q3a1318Q7c301Q3a0Q7c293Q3a1Q7c294Q3a50QQ_trksidZp3286Q2ec0Q2em14QQhashZitem5189ab7b16QQitemZ350202067734QQptZDigitalQ5fCameraQ5fAccessoriesQQsalenotsupported
To view the item I "won" on Deal-aDeal follow:
http://www.dealadeal.com/auction/index.cfm?P=5&I=378686
Both items ship from Flower Mound, TX (if they don't "lose" it). The small print on both auctions say that "Dealtree" is the payee for these items.
#2 Author of original report
Best Buy Outlet Stores - Response to Employee
AUTHOR: Just john - (U.S.A.)
SUBMITTED: Friday, May 15, 2009
Best Buy Outlet Store routinely runs auctions on EBay. Today they are again auctioning the exact item that I "won" in an auction on Deal-a-Deal.com but couldn't get delivery.
To view this Ebay auction item with Best Buy Info follow this link:
http://cgi.ebay.com/Sony-11-18mm-f-4-5-f-5-6-Super-Wide-Angle-Zoom-Lens_W0QQcmdZViewItemQQ_trkparmsZ72Q3a1234Q7c66Q3a2Q7c65Q3a12Q7c39Q3a1Q7c240Q3a1318Q7c301Q3a0Q7c293Q3a1Q7c294Q3a50QQ_trksidZp3286Q2ec0Q2em14QQhashZitem5189ab7b16QQitemZ350202067734QQptZDigitalQ5fCameraQ5fAccessoriesQQsalenotsupported
To view the item I "won" on Deal-aDeal follow:
http://www.dealadeal.com/auction/index.cfm?P=5&I=378686
Both items ship from Flower Mound, TX (if they don't "lose" it). The small print on both auctions say that "Dealtree" is the payee for these items.
#1 UPDATE Employee
Best Buy the electronics retailer?
AUTHOR: Blahsblah2001 - (U.S.A.)
SUBMITTED: Sunday, May 10, 2009
Um, where did this auction take place? Because Best Buy outlet stores do not auction off items.
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