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Report: #1325554

Complaint Review: Decenni Custom Furniture - Los Angeles California

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  • Reported By: MeiLing — Alabama USA
  • Author Not Confirmed What's this?
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  • Decenni Custom Furniture 1142 e12th st Los Angeles, California USA

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Ordered a sofa from this company and it was the most uncomfortable sofa I have ever sat on. The tufting was not lined up correctly and the buttons kept popping off! I'm not sure of the kind of frame they used but it feels like steal. I called to try to return it and the owner gave me such a hard time, he was not professional and started a fight with me over the phone. I just gave up and gave the sofa away to the goodwill. Thats $3000 down the drain. I would never order anything from this company again!! You have been warned...Go Elsewhere!!!

 

 

 

This report was posted on Ripoff Report on 08/30/2016 08:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/decenni-custom-furniture/los-angeles-california-90021/decenni-custom-furniture-stephen-p-criminals-los-angeles-california-1325554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

Show the receipt liar Share Yvon Mei Ling

AUTHOR: STP - (USA)

POSTED: Thursday, September 01, 2016

This crazy person is a fraud with mental issues she is posting fake reviews for revenge againt me peronally never did business wiht us ever.

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#1 REBUTTAL Owner of company

Share Yvon for Nina Raquel Salon is a scamming liar that tried bribing us

AUTHOR: STP - (USA)

POSTED: Thursday, September 01, 2016

 

Her goal was to make a bad fake reviews to get a sofa on Craiglsit at a larger discount by bribing us to remove them. She has mental problems. She enver purchasd a sofa form us, if you did bimbo post your reciept.....

First this is not a Decenni Customer at all, she was looking at used furniture on Craigslist she was not looking for a furniture maker nor contacted us from our website, business number, our email address or any partner website about having furniture made, thats all we do its all custom. She came to me on my cell phone from Craigslist about a sample sofa I was selling off. There was no transaction with our business and would not have been. She said the sofa was too big but she might make it work for a better deal and showed me a sofa she can get locally for much less that in fact is made in Mexico too, so she said why would she pay $1400 when she can get this one, and showed me a photo. I was not rude, Im a very busy and I was carrying on business and multi-tasking while trying to sell off a sample sofa from CRAIGSLIST. Not posting fake reviews or playing on social media, I was working. I run a very busy shop and wear many hats, so really texting for business while showing a sofa off Craigslist is a major faux pas ? Again this is Not a Decenni client this was a CRAIGSLIST arrangement and not even a transaction, it had nothing to do with our regular business in any way. Its not even a valid review for Craiglist, its just a person venting and was trying to get followers and for bribe me to remove this for a better price on Craigslist item, by putting all her screen names in the post to support her new business (This info she just deleted from here first review here btw). She did not come to have a sofa made from us at all, she looked for a deal asked for a better one and didn't get it so she does this, it happens a lot here on Yelp, its called revenge defamation. Anyone reading will see be the rant behind this review and realize its not our business thats for sure, simply a character reference by oneself. This person has created different profiles online and left different negative reviews online about us, all fake all lies and all with one goal and that's defamation revenge. Please read our real reviews send those people a message asking about our service. We hope Yelp does not condone this but they did remove her review yesterday then put it back after she edited it with lies to fit their criteria. Read below.

Hello,
We're writing to let you know that we've evaluated Share Y.'s review of Decenni Custom Furniture that you recently reported. After assessing the review carefully against our Content Guidelines, we agree that this review should be removed.

We rely on community engagement to help keep Yelp useful. Thanks so much for taking the time to bring this matter to our attention!

For further information on using Yelp, please find answers to frequently asked questions in our Support Center
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