Report: #368522

Complaint Review: Decision One Mortgage, ASC, America's Servicing, Wells Fargo Mortgage

  • Submitted: Sun, August 31, 2008
  • Updated: Sun, August 31, 2008
  • Reported By: Insane Texas
  • Decision One Mortgage, ASC, America's Servicing, Wells Fargo Mortgage
    Po. Box10388
    Des Moines, Iowa

Decision One Mortgage, ASC, America's Servicing, Wells Fargo Mortgage RIP OFF Des Moines Iowa

Show customers why they should trust your business over your competitors...

I obtained loan (80/20) from Decision One Mortgage, two months after closing loan sold to ASC-80 and HSBC-20. I thought ok I have heard of loans being sold and was told to expect it that this sort of thing happens. By the way this is my first home at the age of 30. The american dream right, WRONG!!! The american nightmare!!!! The next few months ok with payments being on time no problems until I get a statement from the school district demanding payment for school taxes to the tune of 2300. I discarded it thinking this crossed in the mail because I just got letter with an escrow detail and taxes paid 1800. Did I mention single mom of 2 and dealing with rat race of life which was the reason for quick toss of mail, bad mistake needless to say. Another statement came and this one I'm thinking ok somethings wrong. I called school district and was informed amount is outstanding and has not been paid. I'm thinking ok call ASC who is now mortgage servicer but afraid because I'm thinking they just bought this loan and will probably tell me mistake of other company and nothing they can do. I call anyway and I am told that my school taxes are not escrowed in and the 1800 was only city/county..etc. I expressed that when I got the mortgage with Decision One Mortgage they were told to escrow everything from A-Z into payment which by the way was 1200 (900 and change to ASC, and 200 and change to HSBC) for a 143,000. I am thinking not knowing really anything about mortgages but why would only one part of the taxes be escrowed and not the other. I could see maybe something separate like the insurance not being escrowed but when these Einsteins sat down and calculated did they throw all the things in a hat and pick what to escrow. But anyway of course ASC was willing to do me the honor and go ahead and pay the school taxes and escrow future ones in, I'm thinking WOW problem solved right up until the rep said and your mortgage payment would go from 900 and change to 1100 and change mind you I still had the 2nd note with HSBC of 200. I said no I will take care of it. The rep asked about the future school taxes being escrowed and I sarcasticly said those Einsteins over at Decision One must have left them out for a reason and since they are so smart I don't want them escrowed in. I was told to have a nice day and that was it. Weeks maybe a few months later I can't recall (after dealing with these people for the last 2 1/2 years my sanity and memory recall has greatly been affected) I got a detail of my escrow account and this time went over it in great detail to realize the school taxes were paid and now I am negative in my escrow and my payment was adjusting the following month. I called and of course taxes paid, nothing I could do, end of story. I was furious, the rep that was the unfortunate one to be next in line to receive the next call that had me on the other end was every name in the book but the son of GOD. After realizing how could I shoot the messenger and this poor soul only worked there I sincerely apologized and realized I was screwed. After making adjustments and robbing Peter to pay Paul at times I made the payments. To fast foward this story a bit like the Titanic I sank and got behind, made attempts to keep 2 repayment plans, filed bankruptcy just to save my home from foreclosure (worst advice a person could take), ruined my credit to say the least, with my APR adjusting couldn't keep up with all this bankruptcy dismissed(not discharged) I am facing foreclosure again. Sorry didn't mention I have an annual income that is considered pretty good for the cost of living here. I have read all the other post and have dealt with everything each and everyone has gone also so I know there are no lies or exaggerations. I contacted NACA which has a HOME SAVE program and they have had my foreclosure postponed for 60 days. I am also going to email NACA these post so they can hopefully go after them and see what they can do about these companies. I did not know until reading the post here that these companies are all working together and/or are one in the same. I now know that gut feeling I have had since this started that these companies were shady has to be true. Hopefully I can temporarily work this out with ASC, Wells Fargo(which I just found out after reading the other post own ASC) and whoever else I don't know of that are all tied in together and then try to refinance through NACA which is another option their company has to offer.

Sanity Lost
Insane, Texas
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This report was posted on Ripoff Report on 08/31/2008 02:51 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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