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Report: #920137

Complaint Review: Defender Direct Security - Indianapolis Indiana

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  • Reported By: BJ — Tampa Florida United States of America
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  • Defender Direct Security 3750 Priority Way S. Dr. Indianapolis, Indiana United States of America

Defender Direct Security ADT Bogus company, deceived, lied, said anything to get the contract signed! Indianapolis, Indiana

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I had used ADT Security before and moved without a problem as they understood.   It cost $29.00 per month.

I called ADT (thought it was ADT) for a new system.  Defender Direct showed up and pretended to be ADT!  I questioned the guy over and over.  He assured me it was really ADT.  The cost was $39.58 per month.  I could not believe the cost difference.  I signed a contract for 3 yrs. on 8/5/10.  He said if I moved, they would "work it out." 

Ironically, the "real ADT" called me a few months later to sell their service.  I found out that I did not have ADT service, and if I did, it would have been $29.00 a month! He said he could not change the service since contracts were involved. 
 
I moved out of state and closed the account, paid to the date.  In March 2012 a collection agency/attorney called me.  He would not tell me anything except that he wanted  Defenders $658.00 and if I did not pay, he would send it to the credit bureau! He spoke in a deep voice and was menacing when he called!  He would not discuss anything except that I should pay up!  He knew my credit score was over 800! He threatened to ruin that and he did!  They sent the debt to Experian! 

I thought the court ruled that one could not be charged for services of monitoring not received.  I must be wrong.  How can I resolve this without paying what I should not owe?

This report was posted on Ripoff Report on 07/31/2012 07:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/defender-direct-security/indianapolis-indiana-46240/defender-direct-security-adt-bogus-company-deceived-lied-said-anything-to-get-the-contr-920137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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