• Report: #986701
Complaint Review:


  • Submitted: Mon, December 24, 2012
  • Updated: Mon, December 24, 2012

  • Reported By: King James — Paris Texas United States of America
Internet United States of America

DEFENDER USA Defender Sales are good until delivery and non return is available Internet

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I have a Defender SN 502-4ch  a year with  (1) one year free support. Once I called the company I had to call Canada, the support person was rude. I then requested the support supervisor and was disconnected I attempted to call the number several times over one month, my number never connected when I got a connection the operator told me to follow the instructions in the manual, during the operation I was directed to a company called PORT FOWARDING.COM for a fee of $29.95 I have a very good picture on all (4) cameras on a 32" monitor but unable to connect to my laptop computer which is wifi connected nor am I able to get connection to my phone.

This report was posted on Ripoff Report on 12/24/2012 07:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/defender-usa/internet/defender-usa-defender-sales-are-good-until-delivery-and-non-return-is-available-internet-986701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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