Report: #6926

Complaint Review: Del Webb Sun City home & Pulte Homes

  • Submitted: Wed, October 03, 2001
  • Updated: Wed, October 03, 2001
  • Reported By: Tempe Arizona
  • Del Webb Sun City home & Pulte Homes

    , California

Del Webb Sun City home sold to Pulte. Differnet name. Same Rip-off! Thank you!

Show customers why they should trust your business over your competitors...

----- Original Message -----
Sent: Wednesday, October 03, 2001 1:37 PM
Subject: Del Webb Sun City - California - is now owed by Pulte.


We have a Del Webb Sun City home and we have been writing and calling Customer Service for two years trying to get them to complete repairs.

Some major construction errors have been corrected but many remain. We sent 148 pages of requests for corrections. It is agonizingly slow to get them to repair defects that should have been caught during the inspection processes before we took possession.

These homes are not inexpensive investments. There are many extras they don't tell you about until you get to their Design Center. They give you a list of thousands of dollars in additional costs and then Del Webb takes forty percent of those cost for themselves. So far, we have put $600,000 into this home.

We have been told Del Webb sold to Pulte. We are interested in Pulte's reputation. It doesn't look much better than Del Webb. Thank you for this website. It is sad to read but not surprising after what we have been through with walls, floors and ceilings out of plumb by four to five inches and many other problems. Our furniture slants downhill to the South in the Family Room, forward in the Guest Bedrooms and uphill to the North in the Master Bedroom. Some homeowners here have been
placed in hotels while their ceilings are repaired because of poor truss placement.

Let us know what new information you have about Pulte.
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