Deltacom charges not agreed to in the contract, overbill, refuse to refund Atlanta Georgia

We should've known better when this company took the whole month to connect our phone service. All they cared about to have the contract signed and payment processed. But it was a business phone we could not wait to start another process. It got only worse after that, they billed us for the things which were not in the contract, kept increasing charges contrary to the contract. It took three month and many phone calls to get at least a partial refund. The highlight of their billing practices was to charge us over a hundred dollars for the service visit because of the poor connection they provided. Even though the invoice which was given to us and for which we signed showed "zero" the charge appeared on the next phone bill. Representative of the company told us that invoice didn't matter, they would charge us anyways. In short it is a rip off company and with a lousy connection at that. Anybody would be better by staying away from them.

Vlad
Aventura, Florida
U.S.A.