Derma essece anti aging face cream Nubeauty anti aging serum I paid $11.83 for 14day trial of skin cream. Internet

 I went online and paid $11.83 for a 14 day trial of derma essence face cream . this was on 7-20-16. Today (8-4-16) I checked my debit card balance and they had charged me an additional $94.95. I called customer service (888-440-8968) and spoke to a customer service rep named Angela Smith. I asked her why I had been charged and she told me I was suppose to cancel within 14 days or I would be charged for the additional face cream, which I never received. I wasnt told I had to cancel or I would be charged. It wasnt on the website. I never received any mail telling me I had to cancel. Nor was there any paperwork in the package I received containing the face cream. Believe me if I knew I had to cancel I would have because the face cream was awful. When I spoke to Angela Smith ( customer service) she refused to give me a refund. She was very mean, hostile and agitated.