• Report: #929070
Complaint Review:

Derma Juvenate /Glf

  • Submitted: Sat, August 18, 2012
  • Updated: Sat, August 18, 2012

  • Reported By: Janice — Crystal Lake Illinois United States of America
Derma Juvenate /Glf
41 Canal St. Lewisgon, Maine United States of America

Derma Juvenate /Glf DermaPure Told me that I could get a free trial of their product for just the cost of shipping of $1.99 then put on the invoice that they would be sending me the product every month & charging my credit card. Lewisgon, Maine

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I tried this offer I found on the internet while searching out some health issues. It was for these face creams. They offered a free trial of their product for $1.99 for shipping & handling. They also suggested a companion product. A Free trial of DermaPure for $4.95 for shipping & handling.

 I ordered both & gave them my credit card information to be charged for fees ONLY. Upon receiving the product the enclosed letter welcomed me to their "Auto Ship" program.
It said " If the product works for you, do nothing and we will automatically bill your card on file for $79.35 after the 14 day trial and automatically ship you a new monthly supply of Derma Juvenate every 30 days." If I was not satisfied, I was to contact their customer service center.

When I did that, they told me if I wanted to cancel, I had to either pay them $29.95 for the product I had received or ship it back to them.

I complained that this was to be a Free trial size and nothing mentioned joining this program in the original ad. They said all that information was on the page where I entered my credit card info and that they don't have to put that info in the original ad.

This report was posted on Ripoff Report on 08/18/2012 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/reports/derma-juvenate-glf/lewisgon-maine-04240/derma-juvenate-glf-dermapure-told-me-that-i-could-get-a-free-trial-of-their-product-for-j-929070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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