Report: #361913

Complaint Review: Dermitage Advanced Skin Renewal

  • Submitted: Tue, August 12, 2008
  • Updated: Mon, September 01, 2008
  • Reported By: puyallp Washington
  • Dermitage Advanced Skin Renewal
    5300 Ontario Mills Pkwy.,Unit400
    Ontario, California
    U.S.A.

Dermitage Advanced Skin Renewal did not give me the RMA# in order to stop my trial membership as they said they would when i called customer swervice Ontario California

*Consumer Suggestion: How to get your $$ back from Dermitage~Syndero

Show customers why they should trust your business over your competitors...

i originally placed an order with dermitage on 7-06-08 for a free trial membership for 30 days. when i called to get my Return Merchansise Authorization number from customer service they said that one RMA would be IMMIDIATELY be e-mailed to me. I called them on the morning of )08-06- 08.I have heard NOTHING from this company and this is tuesday 08-12-08.When I spoke with customer service pe return rson Dante, i was told that I had up till Sunday 08-10-08 to cancel & still be within the 30 day window. Without an RMA number I cannot return this crap & be sure it comes off my credit card. I will change accounts & notify my bank ASAP ,do anything to stop these people. Thanks for anything you can do .l.Thurs

L.thurs
puyallp, Washington
U.S.A.
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This report was posted on Ripoff Report on 08/12/2008 04:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/dermitage-advanced-skin-renewal/ontario-california-91764/dermitage-advanced-skin-renewal-did-not-give-me-the-rma-in-order-to-stop-my-trial-members-361913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

How to get your $$ back from Dermitage~Syndero

AUTHOR: Susan - (U.S.A.)

Here is how to get your $$ back from Dermitage:

Send the following email with Subject line: DERMITAGE RIP-OFF

Please call me at (xxx) xxx-xxxx immediately. I will be posting all SYNDERO information, address and telephone numbers on the ripoff.com website so everyone who has been ripped off by your company can call you direct if I do not hear back from you by 5pm today. I received a call within 1 hour.

Send emails to all of the the following:
BAntestenis@syndero.com
PDonohoe@syndero.com
DElis@syndero.com
DLukrich@syndero.com

When they call, DO NOT TAKE NO FOR AN ANSWER. Simply say "THAT IS NOT ACCEPTABLE."

They ended up refund ALL my money and shipping/handling (s/h was the difficult part but say "NOT ACCEPTABLE." I got all my $ and they had me keep the product.
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