ED Magedson – Founder
DHGray Discount StoreInternet United States of America
Here is a copy of the complaint as was sent to the merchant:
I received my order today and was dismayed to see that it was not what I ordered. On your website you have advertised, with a picture, the complete Star Trek: Enterprise as if it were the original product issued by Paramount. Instead I received a bootleg from China! What gives? That's false advertising. I personally called you last week and talked to a gentleman who assured me that you only sold original items and that's why I decided to trust you and give you my $100. This was to be a Christmas present. I would like a total refund asap. Please send me instructions as to where to send the DVDs. I would like the matter taken care of as quickly as possible. Now I am obliged to look for the DVDs somewhere else and I have little time before christmas. [continued below]....
And after 4 days I received this response from them:
Merry Christmas h*e h*e h*e
This report was posted on Ripoff Report on 12/18/2009 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dhgray-discount-store/internet/dhgray-discount-store-advertised-an-american-made-paramount-home-video-licensed-dvd-and-i-541891. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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