Complaint Review: DHL , - plantation Florida
- DHL , 1210 S pine island Rd, Plantation,FL plantation, Florida USA
- Phone: 1(800)225-5345
- Web: DHL-USA.com
- Category: Courier Services
DHL , DHL express,DHL international sent a box of chocolates to south america for valentines day its 2/23/2016 and its still at the DHL processing center there!!! plantation Florida
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
on 2/11/2016 i spoke with a DHL sales rep of the name of tyler freedman his work number is (866)272-2983 extension 46125 he sold me on the idea that a package with a box of chocolates, some chocolate bunnys, pair of chopsticks, and a postcard, from california to buenos aires , argentina, would be a door to door service, and it would cost me $114.59 with a 20% discount, i filled out the forms and proper shipping codes with him over the phone, and he assured me all the fee,s and tax,s would be covered under the price! and again began to reassure me on door to door service, the only time they would subcontract out to another service would be if that certain country was totally isolated! not the case here, so i sent the package to a local postal annex store on 2/11/2016 10:16am the package was scheduled to arrive at the apartment complex in argentina, on that following monday, Well to try to make the long story short, as i write this today! its 2/23/2016 and the package is still at the DHL processing center in argentina! keep in mind its mid summer out there, with over 80% humidity!! my valentine suprise gift is melting away!! as i write this,,i called yesterday and spoke with Aaron jones "team lead" 1(800) 229-0328 extension 53143 mgmt of customer service, she said she would open a case, heard nothing today???? AJ wardes head of cust service was suppossed to call me? no show!!!! DHL charged me ! $ 138 and i got a voicemail today from angel of DHL, that the person who i sent the package to in argentina, "reciever" needs to fill out tax and customs forms to release the package with melted chocolates, from the DHL processing center in buenos aires?? and on top of this whole mess!! i owe them taxes of $26.11 for the package??? which tyler forgot to include in the price! before quoting me the final overall price!!! what a lack of service, and incompetence that i have not seen in quite some time! from a company of this magnitude! people please!!! oh please!!! do not ship with this substandard company!!!! use UPS, Fed ex, local postal!!! etc,,,,,,but dont choose DHL, they are total scam artists!!!! if i sent the package USPS it would have gotten there around the same time and for over half the price!!! and with less political corporate! BS!!!!!! since today i have closed my checking acct, and opened a claim with VISA, and my current credit union! if anybody has any similiar situations with DHL, or any other conpanys! please email me here on rippoffreport.com i am always happy to hear from you and exchange stories! and look for possible other better alternatives to this mess! thankyou for your time!!! one less DHL customer!
This report was posted on Ripoff Report on 02/23/2016 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dhl-/plantation-florida-33324/dhl-dhl-expressdhl-international-sent-a-box-of-chocolates-to-south-america-for-va-1289548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.