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Report: #1482357

Complaint Review: DHL EXPRESS - Cuidad de Mexico Cuidad de Mexico

  • Submitted:
  • Updated:
  • Reported By: Jay — Cuautla Morelos Mexico
  • Author Not Confirmed What's this?
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  • DHL EXPRESS Av Fuerza Aerea Mexicana #540 Cuidad de Mexico, Cuidad de Mexico Mexico

DHL EXPRESS DHL DHL WORLDWIDE A license to steal from their clients in Cuidad de Mexico Cuidad de Mexico

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I had a letter that I needed to get from Mexico to the US Social Security administration in one day. I used DHL with a guaranteed delivery.  So, they took about $50 for the delivery, took the letter, and got it to Cincinnati for DHL delivery to Pennsylvania. It delayed in customs a few hours, and then instead of delivering it - they put it on a plane to Leipzig Germany, and it got stuck in German customs for a weekend.

Then Monday, they put it on a plane to New York, where it got to go through customers again and it finally got delivered 4 days after sending - on an overnight service. They promised a refund. THEY F*CKED ME - they offered the equivalent of $8 of credit. DON'T USE THEM - THEY ARE INCOMPETENT and LIARS.

This report was posted on Ripoff Report on 07/23/2019 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/report/dhl-express/cuidad-mexico-worldwide-steal-1482357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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