Report: #275658

Complaint Review: Dick Poe Toyota

  • Submitted: Fri, September 21, 2007
  • Updated: Sat, September 22, 2007
  • Reported By: El Paso Texas
  • Dick Poe Toyota
    6501 Montana Ave.
    El Paso, Texas
    U.S.A.

d**k Poe Toyota I had to pay a different dealership to repair d**k Poe Toyota's unauthorized repair. El Paso Texas

*Consumer Comment: TOYOTA DEALERS ARE FEELING THE PINCH

Show customers why they should trust your business over your competitors...

We took our vehicle in to d**k Poe Toyota for a 30 minute oil change, and they performed an unauthorized warranty repair that took 4 hours.

They should have asked if anyone had the time to wait and if it was okay for them to perform the work. To make matters worse, they did not properly perform the unauthorized repair, and gave us the runaround for 5 weeks before finally screwing us over enough to make me mad.

To make a long story short, I had to pay a different dealership to repair d**k Poe Toyota's unauthorized repair. No one from d**k Poe Toyota has ever apologized for the unauthorized repair, the inconvenience, the botched repair, the runaround from the service department, nothing.

They have, however, contacted me personally leaving derisive messages and e-mails.

You'd be better off buying from anywhere else than d**k Poe Toyota.

Ron
El Paso, Texas
U.S.A.
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This report was posted on Ripoff Report on 09/21/2007 09:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/dick-poe-toyota/el-paso-texas-79925/dick-poe-toyota-i-had-to-pay-a-different-dealership-to-repair-dick-poe-toyotas-unauthoriz-275658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

TOYOTA DEALERS ARE FEELING THE PINCH

AUTHOR: Karl - (U.S.A.)

With car sales slowing down, Toyota Dealers will do all they can to raise profits. Unfortunately, this means SCAMMING the innocent consumer. It's just a sign of the times. Print a copy of your ripoffreport and mail it to TOYOTA. Their address is;

Toyota Corporation
19001 South Western Ave. Dept WC11
Torrance, Ca 90501
Attn: New CEO who doesn't care!
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