Complaint Review: diet teamdesk - Internet
- diet teamdesk Internet USA
- Phone: 1-855-883-6037
- Web: https://www.naturalprogarcinia.com/...
- Category: Weightloss Programs
Natural Pro Gracinia aka Diet Team Desk Customer Service Hung Up on me 2ce - Rude, Liars & Thieves Internet
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On March 30, 2017 I ordered Natural Pro Garcinia with a 14 day free trial. Here are the deductions from my checking account I received on March 31, 2017: Exceed Nutra Life 844-572-2075 UT US $4.87. On April 3, 2017 Nutralimited 855-9446473 UT US $1.99 & Nutra Life 855-203-7316 UT US $4.95 was deducted from my checking account.
On April 13, 2017 at 11:41am Eastern time I called Customer Service to cancel the order. I spoke to Kimberly who was nice enough but spent 10 minutes refusing other offers and refusing to pay restock fees & other fees they were trying to charge for canceling. Finally, she gave me a RMA # & address to send back the product. IP Returns, PO Box 890, Rexburg, ID 83440. The charge of $79.68 was pending on my account already & was told it was too late to stop the charge however, my refund should take approximately 2 weeks.
On April 17, 2017 Nutra Life 855-203-7316 UT US deducted $79.68 from my checking account.
On June 2, 2017 at 9:55am Eastern time. I called and spoke to Janet. She said they had not recieved the returned product to call back in a few days & if I still hadn't seen anything give them a call back. I asked her what would happen then she said let her speak to a supv & she came back on the line & said he told her to let me know sorry they could not reach a resolution thank you for calling & hung up on me.
I called back on June 2, 2017 at 10:01am Eastern time & spoke with Jenny. She said she sorry she could not help me with the resolution I was looking for & hung up on me.
I have each phone call recorded as proof & this is pittiful. They agreed to give me back my money, which I have recorded & I will get my money back.
This report was posted on Ripoff Report on 06/02/2017 07:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/diet-teamdesk/internet/natural-pro-gracinia-aka-diet-team-desk-customer-service-hung-up-on-me-2ce-rude-liars-1376716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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