Complaint Review: Digi Cam, Discovery Camera, Digitally Discovered, Ideal Photo & Video, Etc.
- Digi Cam, Discovery Camera, Digitally Discovered, Ideal Photo & Video, Etc.
1312 44th Street, Suite 900, Brooklyn, NY 11219
Brooklyn, New York
- Phone: 888-859-3975
- Category: Cameras & Video
Digi Cam, Discovery Camera, Digitally Discovered, Ideal Photo & Video, Etc. Criminals who make threats! Fraud, then try to collect on item I never had! Brooklyn New York
They sent me defective equipment when I ordered new equipment. I sent it back and representative Brian Peterson just plain lied and said he'd sent a replacement that was refused and shipped back to him. I told him this did not happen, and also told him that I didn't want to do business with him or his company anymore. He repeatedly tried to convince me to accept a replacement, which I refused to do. I made it plain I wouldn't accept anything from him or his company.
On May 21 a box came, supposedly with a replacement printer, which was refused at my door. The company charged me for the replacement anyway, and somehow managed to get Discover Card to agree to bill me for this item which I never took possession of. The company produced a copy of a Fed Ex bill with the line where the recipient signs that reads "SIGNATURE ON FILE." I have no idea what that means or how it proves anything, except that I was 40 miles away when it was brought to my door and it was refused by my mother who told the delivery driver to send it back. Now it's not bad enough that I got billed for the replacement I never took possession of, but they now want me to pay for the original order which I have proof was returned to them by Fed Ex with their own return authorization! I filed a complaint with the New Jersey Attorney General's Office but still await a resolution. Don't do business with these criminals, you will regret it for a long, long time.
This report was posted on Ripoff Report on 03/05/2004 03:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/digi-cam-discovery-camera-digitally-discovered-ideal-photo-video-etc/brooklyn-new-york-11219/digi-cam-discovery-camera-digitally-discovered-ideal-photo-video-etc-criminals-who-82888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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