Complaint Review: Digital Moose Inc - Oakville Ontario
- Digital Moose Inc www.digital_moose.com Oakville, Ontario Canada
- Phone:
- Web:
- Category: E-trade
Digital Moose Inc took my money through ebay and will not send the product or the money Oakville Ontario
*Author of original report: the silence at digital moose inc
*Author of original report: an update to my latest Just beware of this particular company
*Author of original report: update to consumer solutions
*UPDATE Employee: Consumer Solutions - File a Rip-off Report
*Consumer Suggestion: Digital Moose Group
*Author of original report: digital moose inc,oakville,ontario
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I had won(?)an auction,on ebay, a sony f717 digital camera on november 2003 and this company has yet(july 2004) to supply the camera bought or return the money given him.
I have joined a yahoo group that is made up of 31 very upset customers and of that group only one person has received their money back.The bulk of the group has had very little posts from this company and are looking at making a claim in small claims court.This company has been investigated by the local police service but have decided this company is not fraudulent but is certainly a bad business and suggest that everyone make claims in small claims.
I can only suggest that if anyone plans on doing business with this company that they find some way of picking up the product before paying it.This company does not make it easy to do that and i know there are lots of other companies out there that will actually supply what has been paid for.
Valeria
london,ontario, Ontario
Canada
This report was posted on Ripoff Report on 07/22/2004 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/digital-moose-inc/oakville-ontario/digital-moose-inc-took-my-money-through-ebay-and-will-not-send-the-product-or-the-money-oa-100046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Author of original report
an update to my latest Just beware of this particular company
AUTHOR: Valeria - (Canada)
SUBMITTED: Tuesday, September 21, 2004
I am adding to the last update, a copy of this company's page
showing a list of products/services.
They do not list the authorized re-sellers they are in partnership with but this is a list of the brands they advertise
as products they may be able to supply.
----------------------------------------------
Handhelds
Digital Cameras
MP3 / Other
Products/Services
DMI offers a wide variety of digital electronics to the Canadian market at prices well below those of retail stores.
We offer product lines including (but not limited to):
Digital Cameras, Camcorders, Photo Printers, Handhelds/PDA's, LCD's, Projectors and many more!
We work in partnership with authorized re-sellers for major brands such as:
Apple
BenQ
Viewsonic
Kodak
PalmOne
Toshiba
HP
Infocus
FujiFilm
Canon
Sony
Casio
Olympus
And the list goes on!
When you purchase any item from DMI, you can be assured that you are getting the best price with a fully backed manufacturer warranty, just like in the retail store.
Don't forget that DMI also offers the BEST PRICE guarantee on all products...
...That means that if you find the same item anywhere else for less, we will match that price (or better) instantly!
Some restrictions apply - email us for full details.
Looking for an item not shown on our site?
Please email us with your request and we will get back to you as quickly as possible.
Please click here to send us a product quote.
-------------------------------------------------
Just beware of this particular company,
Valeria
#5 Author of original report
the silence at digital moose inc
AUTHOR: Valeria - (Canada)
SUBMITTED: Tuesday, September 21, 2004
I have received the following update,in terms of the company,and it would appear the company has no plan to return the monies given them.This company has another associated company who also is very silent(lounge potato).Anyway here is the latest from digital moose.
??????????????????????????????????????????????????????????????
Unfortunately I was the victim of a bad car accident recently and had my vehicle written off.
While I am being reimbursed by the insurance company, there are many costs associated with this process that I must incur in the meantime.
Once I am reimbursed for these costs (sooner the better) the installment payments will continue where they left off.
Since DMI is no longer bringing in revenues due to the company shut-down, I have personally been putting funds towards the installment payments utilizing income from a full-time job I am involved in elsewhere. Since I am not able to work due to my injuries, this has obviously affected my immediate income.
I do realize that many will view this as a breach of contract however this is something that I must accept as I have no other options at this time.
I apologize to all of you whom are affected by this and will update you once things are back to normal.
Please do not email me back with complaints as there is nothing more I can do in the meantime.
If, however, you have questions regarding this matter, please let me know.
................................................
Does this sound like a reputable company???????????
#4 Author of original report
update to consumer solutions
AUTHOR: Valeria - (Canada)
SUBMITTED: Saturday, August 07, 2004
I have received a scheduled re-payment plan from digital moose inc,but am waiting some answers,in terms of the language,of this plan.What I have asked for are specific dates for the payments and why I need to release DMi, it's directors,and all companies associated with it from any legal obligations.
At this point,I am still waiting for some kind of response and notice that there has been a rebuttal that does not deal with the issues at all.
Thank you for this forum,this seems to be the only way this company will response,even if it is just empty air in it's part.
[DELETED]
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#3 UPDATE Employee
Consumer Solutions - File a Rip-off Report
AUTHOR: R. - (Canada)
SUBMITTED: Friday, August 06, 2004
To all concerned parties:
We have been advised of negative postings related to our company on this website and wish to discuss these concerns with each individual directly.
I recommend that you contact me via ripoffreport.com, [DELETED], explaining your concern along with your order details so that I can assist you in resolving your complaint. [Place your comments below and be sure to include your FULL contact information so Rip-off Report can contact you.]
Since I am not a full-time employee, I may not be able to get back to you immediatly however I will certainly do my best to address all concerns promptly and efficiently.
Digital Moose Inc
Management
#2 Consumer Suggestion
Digital Moose Group
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Thursday, August 05, 2004
Hi Valeria,
Would it be possible to post the name of the Yahoo group you mentioned? I believe that there are many others out there that would like to organize to keep Digital Moose from future fraudulent practices. Thanks!
#1 Author of original report
digital moose inc,oakville,ontario
AUTHOR: Valeria - (Canada)
SUBMITTED: Thursday, July 22, 2004
I need to update the netsite for digital moose.......
this is the correct one:www.digital-moose.com...........
sorry for any confusion
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