ED Magedson – Founder
Direct Buy of Austin no customer service, no return phone calls, misrepresented, no savings cost are more Austin Texas
I have all kinds of things that I have shopped for and nothing is cheaper than just going to get it. When you sign up they don't tell you that it will take at least 10 days to get your membership information for you to begin. When you finally get it, you have to go to the showroom, and that's 65 miles one way for me. That's nonsense.You can call and ask questions if you can get thru, but you will not get a return call back with any information answering your question. I have tried to order a mattress thru them, finally had to go thru the store itself to get it and that even took 10 days and it was not any cheaper than I could have gone directly into the store and purchased just like I had no membership for anything.
I have tried to purchase flooring for my home, I was told they could get the same cheaper than I was ordering it. So I went to the extreme of cancelling my order for the floor that I had just order 5 days prior. Went to the showroom and never found anything close to what I had already ordered from Lumber Liquidators. Still need to replace my floor. Next, I was shopping for a car, used their dealer that they said to call and that dealer never returned my calls or sent me any information and cost related to such.
I did learn one thing, that the saying "If it sounds to good to be true, it's probably a scam"
This is a rip off I have heard of one. I plan on registering a complaint with the Texas Attorney Generals office, anybody that would like to join me it's very easy to do a complaint. The form is on line, print it off and fill it out and send it in. If all of us Texas folks would do so, then we might could get something done.
Anybody wanting to do a class action suit, please include me I paid $4990 for my membership and haven't been able to use anything yet.
This report was posted on Ripoff Report on 09/05/2013 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-buy-of-austin/austin-texas/direct-buy-of-austin-no-customer-service-no-return-phone-calls-misrepresented-no-savi-1082048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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