• Report: #1121165
Complaint Review:

Direct Express Payment Processing Svs

  • Submitted: Wed, February 05, 2014
  • Updated: Wed, February 05, 2014

  • Reported By: Angela — Gallatin Tennessee
Direct Express Payment Processing Svs
po box 245998 San Antonio, Texas USA

Direct Express Payment Processing Svs false agreements..took money San Antonio Texas

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I have been using Direct Express for my ssi card since they came out. I noticed on Feb 3rd I couldn't find my wallet so called card in as lost..they told me they would issue me a new card could wait 5-10 days or pay $13.50 for two day service. It's the 5th, no card, no history with either ups or fedex...I call their number and it says 5-10 days and hangs up on me and won't allow me to talk to customer service at all. I have the history of payment on Feb 3 at 10:59 am. This has put me in a big predicament with utilities due today or be shut off tomorrow and other bills and personal needs.. I need my SSI check.

This report was posted on Ripoff Report on 02/05/2014 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-express-payment-processing-svs/san-antonio-texas-78224/direct-express-payment-processing-svs-false-agreementstook-money-san-antonio-texas-1121165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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